Our Reviews
Tamera S|2023 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
Great customer service! I didn’t wait long, it was 5 mins or less. I was told everything going on with my car and recommendations were made. Thank You!!
3/22/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CHARLOTTE, NC
Tim E|2018 Chevrolet Traverse
Confirmed Service Customer
7/26/2025
The service to my vehicle was sufficient, however the experience as a customer and as a human being was poor. The customer service representative who was there when I dropped the vehicle off was not very friendly. However, the rep that finally waited on me when I picked the vehicle up was much more accommodating. While I was waiting the young lady that brings the cars to the customers called 911. The Concord police department showed up and realized that there was no incident to address. Just a tall black man wearing a medical mask due to his immune system being vulnerable as a result of cancer, waiting on a service representative so he could pay for his vehicle. That man was me. If this was what it appeared to be, I do not plan to come back to your dealership for service, nor do I plan to buy GM vehicles in the future. I pray that this issue is investigated and addressed for future customers like me.
7/30/2025
Our team has acknowledged this review.
CONCORD, NC
James J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/29/2025
Check in was quick and easy, service was completed in a very timely manner. Chris was clear on what was happening and concise on how long it would be. I cannot thank everyone enough for the way everything was handled.
7/31/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HUNTERSVILLE, NC
Michael B|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/29/2025
Was great working with Allie to strike a deal via text. She made it easy and was no-pressure at all. I assumed she was my salesperson. I arrived and vehicle was still in showroom and i was approached by a salesmen and i didnt understand why 1) the car was not ready for me; 2) i was being approached by a different person than the one i dealt with. I was concerned he was going to take the deal from Allie so i indicated i would like to meet with her. Was my misunderstanding in that Allie was not a salesmen. Jerry was a great salesmen to work with. He was nice, patient, knowledgeable, and very gracious as he helped me return my rental car 15 minutes away on a hot afternoon! I'd buy from him again as I thought he was terrific! No one in management from the dealership greeted me or thanked me for my business which i thought was odd.
JERRY SUMMERS
7/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FOREST, VA
Ron S|2024 Chevrolet Equinox
Confirmed Service Customer
8/11/2025
Kenny was excellent. Quick and professional
8/12/2025
Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
HUNTERSVILLE, NC
Angela S|2025 Chevrolet Trax
Confirmed Service Customer
8/11/2025
I think their service department staff is very rude
8/12/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
CHINA GROVE, NC
Deborah T|2023 Chevrolet Equinox
Confirmed Service Customer
8/14/2025
Very happy with service
8/16/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Best wishes, Ben Mynatt Chevrolet Cadillac
CONCORD, NC
Dennis D|2023 Chevrolet Camaro
Confirmed Service Customer
8/27/2025
They did it fast and correctly as always!
8/28/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
KANNAPOLIS, NC
David R|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/31/2025
Conducted a trade in for a new vehicle. Customer service and sale personnel were great.
JOSHUA SCHIEBER
8/1/2025
We’re delighted your trade-in experience was such a smooth one! A seamless transition into a new vehicle starts with great customer care—and we’re proud our team delivered just that.
MOUNT PLEASANT, NC
Brad H|2020 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
The staff was very professional and respectful. The work was done in a timely manner and I was very satisfied with the customer service and the work they completed.
8/27/2025
Hi, we are so happy to read such a great review about Ben Mynatt Chevrolet Cadillac! We sincerely thank you for the positive review, and look forward to seeing you again soon!
MT. PLEASANT, NC
Brian W|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/14/2025
Great experience. They found the problem and had it fixed in a timely manner.
9/15/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CHINA GROVE, NC
John B|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/31/2025
Great Service
8/1/2025
We appreciate the compliment! Great service is our signature, and we’re always proud when it speaks for itself.
CONCORD, NC
Robert B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/12/2025
They had an issue with the bay for inspection at the quick lube. I did not have to wait because they took my truck into the regular repair bays and did my inspection quickly. The manger did not miss a beat. Very satisfied with the service.
9/13/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Ben Mynatt Chevrolet Cadillac and we hope to see you again soon!
CONCORD, NC
Vaudrey H|2025 Chevrolet Equinox
Confirmed Service Customer
9/12/2025
Everything was great and I was very satisfied
9/13/2025
Hi there, your satisfaction is our top priority. If you're ever in need of more help, please let us know!
CONCORD, NC
John R|2024 GMC Sierra 1500
Confirmed Service Customer
9/15/2025
Fast honest service department.
9/16/2025
Hi, we're happy you found our staff to be honest and fast during your experience here at Ben Mynatt Chevrolet Cadillac. We do hope we can be of assistance in the future. Take care!
HARRISBURG, NC
Alex H|2024 Chevrolet Traverse
Confirmed Service Customer
9/15/2025
I had an issue with my car putting up a break system alert and fluid on the ground at work so I called the dealership where I purchased it and they told me to have it towed to them to look at. I did, and paid $278 for towing. This was on Wednesday. I got a call Friday to come pick it up and it was ready. I was assured that GM Corporate would take care of the towing fees by the Chevy team at the dealership. When I went out to drive home, the same alert was still present on the console. So they had to pull it back in and I was told a sensor was bad or broken or it was an update and it wouldn’t be fixed that day, mind you this was the reason it was bro if it in. So I will have to take it in again this week sometime. I also spoke with GM corporate and they told me it goes against their policy to pay the tow fees since I had it towed and not GM. I really wish the original person at GM had told me to let them set up the towing so I didn’t get stuck with the fee of $278. I did exactly what I was told to do but I was told wrong. This seems like a procedure error on the GM team’s part and I would love to be reimbursed since I followed Gm’s instructions exactly.
9/16/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONCORD, NC
James P|2013 Chevrolet Cruze
Confirmed Service Customer
9/18/2025
Fast service,fully satisfied
9/19/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
CHARLOTTE, NC
Barry C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
8/25/2025
As normal buying a new car take too long. Sales lady was very helpful during sale. Only draw back is after the sale we noticed no floor mats were in the brand new SUV. Not sure why and haven't got a call back about them.
KLARA FERMIN
8/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MOUNT PLEASANT, NC
Thomas N|2025 Chevrolet Colorado
Confirmed Sales Customer
8/25/2025
Prompt assistance and very nice people. This was the fastest I've ever been in and out of a dealership. Gave me exactly what I wanted for my trade in on the first quote.
ETHAN KUEHL
8/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Nora L|2024 Buick Enclave
Confirmed Service Customer
9/2/2025
As always, I was treated with respect on my arrival and through out my visit. The waiting area is very nice and has entities for all types of people. Nice area to exchange conversation with others. Now for the services....very thorough and in a timely manner. The personnel in your service department know exactly how to pinpoint the needs of the customer. I will always give them a thumbs up and a 5* rating when asked. Keep them, they are important to us! Thanks
9/3/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
CONCORD, NC
Brian L|2025 Chevrolet Traverse
Confirmed Sales Customer
9/13/2025
Very friendly
JULIAN LONDON
9/14/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MOUNT PLEASANT, NC
Dora P|2026 Chevrolet Equinox
Confirmed Sales Customer
9/23/2025
The staff was extremely courteous, knowledgeable, and professional in working with us to meet our needs.
JERRY SUMMERS
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Brandon F|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/23/2025
Everything was great
MIKE JAROUSH
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEXINGTON, NC
Carolina B|2026 Chevrolet Traverse
Confirmed Sales Customer
9/23/2025
The entire experience was absolutely wonderful from start to finish. From the moment I reached out, I felt welcomed and supported. Our salesman, Julian London, was fantastic! He was knowledgeable, patient, and made the process so smooth. He even gave us helpful pointers on how to manage payments, which we truly appreciated. I also want to recognize Zach from finance, who was extremely helpful. He took the time to do some research and worked with us to get closer to the monthly payment we had budgeted for. His effort and dedication really made a difference in making this purchase possible for us.
JULIAN LONDON
9/24/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Mikell F|2024 Chevrolet Suburban 1500
Confirmed Service Customer
7/23/2025
quick thanks
7/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HUNTERSVILLE, NC
James H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
Very prompt, very courteous, very professional. kept me informed during service and summarized everything done after completion. I could not have been more satisfied. enjoyed working with Service Attendant Kenneth Butler.
7/31/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MOUNT PLEASANT, NC
Steven U|2025 Chevrolet Traverse
Confirmed Sales Customer
8/5/2025
Jerry Summers was our sales consultant and made this the best car buying experience we have ever had. He was very knowledgeable, helpful and low pressure. We went to 3 car dealerships after we spoke with Jerry and he was by far the reason we came back and purchased the car at Ben Mynatt!
JERRY SUMMERS
8/6/2025
Jerry sounds like the real MVP of your car buying journey! Knowledgeable, helpful, and low pressure is exactly how every experience should be. We’re thrilled he was the reason you chose Ben Mynatt Chevrolet Cadillac, and we look forward to many happy miles ahead for you.
CONCORD, NC
Bruce P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/19/2025
Julian did a great job working a deal for me to get out from being upside down and he was very knowledgeable about the vehicles. And an extra bonus was his service after the sale. He continued working hard to answer my questions even after I already left with the car.
JULIAN LONDON
8/21/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SALISBURY, NC
Bobby S|2009 Chevrolet HHR
Confirmed Service Customer
9/19/2025
Showed up with no appointment to get a alignment. They got me in and got it done.
9/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
KANNAPOLIS, NC
Paul C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
great oil change
10/9/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CONCORD, NC
Rita B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
9/16/2025
Everyone was very professional and nice. Josh was able to answer all of our questions and help us find the right car at a good price. They worked with our unorthodox trade in and gave us a fair value.
JOSHUA SCHIEBER
9/17/2025
We appreciate your thoughtful review! Josh and the team were happy to help you find the right car at the right price while working with your unique trade-in. It’s experiences like these that make car buying enjoyable, and we look forward to helping you again in the future.
CONCORD, NC
Tracy A|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/21/2025
Very friendly and not a long wait time
9/22/2025
We’re glad you enjoyed the friendliness of our team and the short wait time—it’s exactly what we aim to deliver. Wishing you a fantastic day, and may your future visits be just as smooth.
CONCORD, NC
Mark A|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/27/2025
Awesome as always
9/28/2025
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
HARRISBURG, NC
Christopher M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/6/2025
Service advisor Chris was outstanding. He got my truck in Saturday and fixed that day. Could not be more pleased.
10/8/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONCORD, NC
Blaine F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/6/2025
Overall my experience was positive. Gennene did a great job and helped me decide which truck would be the best fit. This was my first purchase from Ben Mynatt and I'm very pleased with the process and outcome.
GENNENE BENNETT
10/8/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Leah S|2026 Chevrolet Traverse
Confirmed Sales Customer
10/7/2025
Everyone was nice and not frustrated that it was late and I was taking my time on the decision of a new vehicle!! Samantha was top notch at making sure it was what I wanted and had everything I needed!!
SAMANTHA FURR
10/8/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
LOCUST, NC
Barbara A|2024 GMC Acadia
Confirmed Service Customer
10/8/2025
I had my vehicle in for service due to a defective master cylinder on a new 2024 GMC Arcadia. I was called and told that my vehicle had been rolled into another vehicle that was at the shop as well and damaged the rear bumper and hitch cover. these items were replaced. I drove home to find that I had some front damage as well. So the next day I returned after picking up the vehicle some days later. They were to order parts which came in last Thursday October 2 I wasn't notified to make an appointment until October 8. I waited to see just how long it would take for customer service to come to the forefront. This has been the worst experience that I have ever had with any GMC that I have owned. I have been a loyal GM owning since 1984. I have owned various vehicles in this time and this is the worst. I purchased a 2015 Arcadia from you new and have had great service with it but I'm wondering if this is a "lemon" and need to bee traded out of it? I will be speaking with Cindy on Monday with my concerns if she is available.
10/15/2025
Our team has acknowledged this review.
CONCORD, NC
Charles H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/26/2025
Chris at service was great working with kept me informed it was very helpful.
7/27/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LEXINGTON, NC
Scott M|2005 Chevrolet Avalanche
Confirmed Service Customer
8/10/2025
Fast and professional. Great experience
8/11/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
KANNAPOLIS, NC
Robert B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/21/2025
The oil change was very quick by the we figured out how to use my points the service was complete. The manger helped me used my GM points. She helped me find the last four numbers for my account on my phone. Without her help it would not have happened as I did not think about points until I got there.
8/22/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
CONCORD, NC
Christine B|2026 Chevrolet Equinox
Confirmed Sales Customer
9/9/2025
Jerry Summers was wonderful to talk to you, heard what I had to say and delivered on what I needed. He wasn’t pushy, he was just what I needed.
JERRY SUMMERS
9/10/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ben Mynatt Chevrolet Cadillac. We're looking forward to your next visit with us!
KANNAPOLIS, NC
Raymond A|2024 Chevrolet Colorado
Confirmed Service Customer
9/23/2025
Great service and very friendly staff
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Farsaci K|2025 Chevrolet Trax
Confirmed Service Customer
9/25/2025
Quick and easy!
9/26/2025
Hi, thank you for taking the time to leave a review for us at Ben Mynatt Chevrolet Cadillac! We're looking forward to your next visit!
LOCUST, NC
Granville W|2004 Chevrolet Avalanche
Confirmed Service Customer
10/27/2025
"The shop was operating at a brisk pace for a Saturday morning. Each service bay was at least two or more vehicles deep and the technicians were functioning like a well-oiled machine. Lauren smoothly migrated between personable customer service interface, manning a busy phone, and swiftly processing invoices. The excellent degree of professionalism I received definitely justified my decision to seek needed vehicle service on a weekend."
10/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CHARLOTTE, NC
Kayla J|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/8/2025
Everyone was amazing and informative
11/9/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CONCORD, NC
Jacob G|2026 Chevrolet Equinox
Confirmed Sales Customer
9/11/2025
Josh was professional, kind and easy going. The whole experience was smooth and painless.
JOSHUA SCHIEBER
9/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ALBEMARLE, NC
Scott M|2005 Chevrolet Avalanche
Confirmed Service Customer
9/12/2025
Check in and check out is great. Chris my service consultant was excellent.
9/13/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
KANNAPOLIS, NC
James M|2023 Chevrolet Malibu
Confirmed Service Customer
9/12/2025
I thought $411 dollars was an awful to replace a 10" piece of plastic tubing
9/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONCORD, NC
Cheryl B|2025 Chevrolet Blazer
Confirmed Service Customer
9/29/2025
Chris always is great to work with
10/1/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HARRISBURG, NC
Torrian M|2025 Chevrolet Suburban
Confirmed Sales Customer
10/21/2025
Great experience from start to finish
GENNENE BENNETT
10/22/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
CONCORD, NC
Kerry S|2026 Chevrolet Trax
Confirmed Sales Customer
10/28/2025
I it was very good the sales lady Benzene was very good she help set up everything on the car..she was so good..please tell her thank you
GENNENE BENNETT
10/29/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Ben Mynatt Chevrolet Cadillac! We sincerely value your business and look forward to your next visit. Take care!
ROCKWELL, NC
Travis W|2020 Chevrolet Bolt EV
Confirmed Service Customer
10/28/2025
Service was great but when I got my car back there was hay all in the inside and outside of the car and not attempt was made to clean it up
10/29/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONCORD, NC
Brian W|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
11/7/2025
Great experience. Truck was repaired in a timely manner. Thank you.
11/8/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CHINA GROVE, NC
Cheryl R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/7/2025
Good
11/8/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HUNTERSVILLE, NC
Michael C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
7/25/2025
Failed to reset oil change reminder.
7/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HARRISBURG, NC
David R|2025 Chevrolet Equinox
Confirmed Sales Customer
8/1/2025
One of the best car shopping experiences I’ve had. Allie and Patrick that’s such a great job and getting me the best deal possible. Tito was quick and efficient and is a great asset to the Ben Mynatt team. Carlos and finance got me in and out and made sure. I understood everything on the contract before I signed them. My wife loves her new vehicle. I appreciate everyone’s effort there at the dealership.
RADOMIR PEDROSO
8/2/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
KANNAPOLIS, NC
William S|2024 Buick Enclave
Confirmed Service Customer
8/12/2025
Did exactly as I requested.
8/13/2025
We’re glad your service was done exactly as requested! Providing precise, attentive care is always our goal, and we look forward to serving you again—you’re always welcome here.
DAVIDSON, NC
Daryl B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/11/2025
Josh and Zac were great to work with. I appreciate the fact that the dealership was the only one I contacted that worked with me online to finalize the deal
JOSHUA SCHIEBER
9/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SALISBURY, NC
Danny W|2021 Chevrolet Tahoe
Confirmed Service Customer
11/15/2025
very courteous and professional
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Matthew C|2024 Chevrolet Blazer
Confirmed Service Customer
11/13/2025
Please forgive me for this brief response as I am still in a fog of bliss and total contentment with the service, I received from the quick lube establishment. From the moment I arrived, I felt like I was place high up on a pedestal of worship and validation. Like a Roman God, high in the clouds looking down at man praising my existence and submitting to my every request. (In a deep Zeus-like voice) " HEAR ME GOOD PEOPLE OF BEN MYNATT. TODAY YOU WILL DRAIN THE TAINTED OILS FROM THY CHARIOT AND BISTOW UPON ME THE FRESH, BLACK GOLD FROM THE EARTH"....... Then I paid my bill and drove away.......
11/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Barry C|2025 Chevrolet Trailblazer
Confirmed Service Customer
9/23/2025
Friendly and fast
9/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MOUNT PLEASANT, NC
Daniel W|2021 GMC Canyon
Confirmed Service Customer
10/14/2025
Very fast and so helpful with out extended warranty plan.
10/15/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MOORESVILLE, NC
David M|2023 GMC Terrain
Confirmed Service Customer
10/23/2025
Service was not completed as requested. I requested an oil change and tire rotation which includes getting my tires to the correct PSI. When I got home I happened to review my DIC stats and noticed all 4 of my tires were between 30 and 32 PSI. This is not correct. They should all be at 35 PSI. I had to take a day off work for this service. This is extremely disappointing that Ben Mynatt did not get my tire pressure to the correct level. Especially when this was part of the service that I paid $130+ for.
10/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CHARLOTTE, NC
John D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/12/2025
Bryan in internet sales was very responsive and Gennene was very knowledgeable, personable and very customer centric.
GENNENE BENNETT
11/13/2025
Thank you for your wonderful feedback! Bryan’s responsiveness and Gennene’s knowledge and customer-centric approach are exactly the qualities we love to share, and we look forward to seeing you again soon for another great experience.
PINEHURST, NC
Catharine M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/12/2025
Kudos to Patrick, Ken, and Zach! They all stayed super late to wrap up this deal that was weeks in the making. We take our time making a decision. They were with us the whole way. Our 5th purchase from Ben Mynatt companies; we will be back.
KENNETH MANN
11/13/2025
We’re delighted Patrick, Ken, and Zach could go the extra mile to make your experience smooth and stress-free! It’s an honor to have your loyalty across five purchases, and we’re excited to assist you again in the future. We look forward to seeing you again soon!
CONCORD, NC
Alexander V|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/12/2025
Great Truck, Great Service when I bought a Trail Boss Chevy and had a great experience. Julian was easy to work with—straightforward and honest. No pressure, just helpful and clear. I’d definitely recommend buying from him. The remainder of the team and financing and the front desk were great as well. I appreciate the experience.
JULIAN LONDON
11/13/2025
We’re delighted your Chevrolet Trail Boss experience was excellent! Julian and the entire team love making the buying process clear, honest, and pressure-free, and we look forward to welcoming you back whenever you’re ready for your next adventure.
CONCORD, NC
Frank W|2026 Chevrolet Equinox
Confirmed Sales Customer
9/23/2025
Excellent service . Very satisfied.
JULIAN LONDON
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CHARLOTTE, NC
Steven S|2025 Chevrolet Blazer
Confirmed Sales Customer
10/8/2025
Awesome
JULIAN LONDON
10/9/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CHINA GROVE, NC
Chantel R|2024 Buick Envista
Confirmed Service Customer
10/8/2025
Everything was good.
10/9/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CONCORD, NC
Darryl W|2026 Chevrolet Colorado
Confirmed Sales Customer
10/25/2025
No hard sell. Julian was very accommodating and worked with us
JULIAN LONDON
10/26/2025
We’re happy to know Julian made your experience comfortable and pressure-free. Finding the right fit should always feel easy, and we’re glad he helped make that happen. We look forward to working with you again with the same honest, welcoming approach!
CHARLOTTE, NC
Louis N|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/29/2025
Great Service Kenneth is the man
10/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CHARLOTTE, NC
German K|2024 Chevrolet Suburban 1500
Confirmed Service Customer
10/29/2025
Fast service and didn’t have to wait long.
10/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Mark M|2005 Chevrolet Avalanche
Confirmed Service Customer
11/6/2025
Chris Mauldin took care of me and was very helpful in getting my vehicle serviced. Great experience through the whole process. The waiting area was very comfortable and had everything I needed. Service was done very quickly.
11/7/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONCORD, NC
James S|2025 Chevrolet Equinox
Confirmed Sales Customer
11/13/2025
Smooth
GENNENE BENNETT
11/14/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CHARLOTTE, NC
William C|2023 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
The people were so polite and understanding. They operated in such a Professional and Sincere manner. No question was too small or too great. I thank each one for their thoughtfulness.
11/20/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CONCORD, NC
Marlene M|2025 Chevrolet Trax
Confirmed Sales Customer
10/22/2025
Love my new Chevy Trax!
JULIAN LONDON
10/23/2025
Congratulations on your new Chevy Trax! We’re thrilled you love it and hope every drive brings a smile. We look forward to supporting you with service and care for years to come.
CONCORD, NC
Roy B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/26/2025
every thing was done in correct style
GENNENE BENNETT
10/27/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
KANNAPOLIS, NC
Mary O|2025 Chevrolet Suburban
Confirmed Service Customer
11/14/2025
Customer rep was awesome So nice and pleasant. Great asset to your organization
11/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LINDEN, MI
Kyle M|2016 Chevrolet Cruze
Confirmed Service Customer
11/20/2025
Not 100% sure that the original issue was fixed back in April. My car is leaking oil again this time stating coming from a different area. Just not 100% satisfied that the original issue was fixed earlier in the year. The service team always looks out for me, but I feel as if the issue should have been further looked at originally.
11/21/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONCORD, NC
Richard R|2025 Chevrolet Tahoe
Confirmed Service Customer
11/27/2025
The service on my car was done fast and well
11/28/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CHARLOTTE, NC
Daniel T|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
11/27/2025
My truck was fineshed 2 days quicker then i was told and so far it looks like they took care of the problem. Very happy
11/28/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CONCORD, NC
Sean L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/5/2025
Took my truck in for transmission issues and they got it fixed right up. In and out in less than 2.5hrs. All under warranty. Highly recommend.
12/6/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WADESBORO, NC
Dawn J|2024 Chevrolet Colorado
Confirmed Sales Customer
12/5/2025
Everything went very good. I want to thank Gennene, Robert, Patrick, Zach, and Ethan for helping me. I want to thank everyone that helped if your name is not in this text.
GENNENE BENNETT
12/6/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
KANNAPOLIS, NC
Willie M|2022 Chevrolet Tahoe
Confirmed Service Customer
11/14/2025
Everyone was very nice and friendly, they profession,and cared.
11/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KANNAPOLIS, NC
Andrew H|2014 Chevrolet Malibu
Confirmed Service Customer
11/19/2025
Arrived at 9am for service and didn’t leave until 3:45pm. With no solution to my check engine light and the techs that worked on my car made more issues with my car that I now have to find another mechanic to fix it as you guys can not figure it out. Worst experience I have had with you guys.
11/21/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CONCORD, NC
Henry N|2026 Chevrolet Equinox
Confirmed Sales Customer
11/21/2025
From the moment we pulled in the lot, my wife felt like she was ready to buy and Ben Mynatt Chevrolet was the place. Thanks to Julian London and the rest of the team for making everything easy from picking the vehicle, finance to driving home. All we could think is who needed a new car or who could we tell. Thanks again!
JULIAN LONDON
11/22/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Henry! We look forward to helping again in the future. Take care!
SALISBURY, NC
Kyle D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/2/2025
Repaired in a timely manner and provided a loaner so I wouldn’t be stranded over the holiday weekend
12/3/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Steven W|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/2/2025
Fixed my engine lifters.
12/3/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CONCORD, NC
Kearns E|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/10/2025
Quick and seamless service.
12/11/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MOORESVILLE, NC
Cheryl B|2023 Buick Encore GX
Confirmed Service Customer
12/17/2025
great group of people. in and out quickly.Thanks
12/18/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HARRISBURG, NC
Cheryl B|2025 Chevrolet Blazer
Confirmed Service Customer
8/18/2025
replaced quickly and on to the next chore...
8/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HARRISBURG, NC
Robert C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
The only problem I had was this is a company vehicle and one I asked if it was repaired no one could find it. The service rep put it under my personal name instead of my company.
11/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CHARLOTTE, NC
Paul C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/16/2025
in and out. they solved the problem
11/17/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CONCORD, NC
Charles H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/2/2025
Brought truck in for transmission issues. Problem was diagnosed and repaired within a few hours. Service writers are very personable and helpful! I was concerned that with transmission issue that I would have to leave my truck for several days. Fortunately, the issue was not as severe as I had anticipated and was back on the road in no time.
12/3/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OAKBORO, NC
Robert R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/9/2025
The service I receive from this team is always excellent. Glad to see the same smiling faces every time I come in.
12/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SALISBURY, NC
John Z|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
12/9/2025
Very professional
JULIAN LONDON
12/10/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PARKTON, NC
Cedric M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/16/2025
As usual, wonderful service and customer service
12/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HUNTERSVILLE, NC
Mondie V|2025 Buick Encore GX
Confirmed Service Customer
12/18/2025
Guy was very rude and told me they don’t accept appointments after I made one through the app. His coworker then told me I Amy not be able to use my GM rewards without reason. I will never book this place for my services again
12/19/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Charlotte, NC
Larry P|2024 Chevrolet Traverse
Confirmed Service Customer
11/12/2025
Very good
11/12/2025
We appreciate your kind words! Knowing you had a very good experience motivates our team to keep delivering the best service possible. We look forward to your next visit!
CHARLOTTE, NC
Robert W|2024 Chevrolet Suburban 1500
Confirmed Service Customer
12/8/2025
Had a 8:00 appointment for oil change and regular maintenance plus had an issue with the locks working. Dropped it off at 7:30 and asked for it to be ready by 11. Didn’t hear anything by 11 and chatted with customer services; they were to have service call. Still nothing by 2; wife called and left message, called a second time d/t no call back. I ended up calling and they stated my service was delayed because they had walk ins!! This doesn’t seem right. I had an appointment and weather I was present or not my work should have been completed by my requested time; 3 hours from appointment time.
12/9/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CONCORD, NC
Stephanie P|2021 Chevrolet Tahoe
Confirmed Service Customer
12/11/2025
I had brought my vehicle to the dealership to have an oil change and transmission service. By the time I got home after the service, my vehicle was making a weird sound like something was spinning under the hood, but scraping the sides. I called the shop and was asked to bring it back the next day to have it looked at. I was charged $100 for a half-hour diagnostic to find out what was causing the problem that my vehicle wasn't having before I brought it to the shop. The service rep said that the shop could not duplicate the sound but believed that it came from my aftermarket wheels. We both agreed that that diagnosis was nonsense, given that the wheels are not a new addition to the vehicle and the sound that the vehicle is making occurs even when the vehicle is in park. Nonetheless, after leaving the diagnostic, the vehicle is no longer making the sound that I brought it in for. It cost me a $100 and 4 extra hours of my time. I'll think twice about bringing my vehicle back.
12/12/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
HARRISBURG, NC
Franklin E|2021 Chevrolet Tahoe
Confirmed Service Customer
12/17/2025
Went as planned no issues.
12/18/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
KANNAPOLIS, NC
Keith C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/20/2025
Great overall experience!
12/21/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a great overall experience at Ben Mynatt Chevrolet Cadillac. We sincerely value your business and look forward to your next visit!
CONCORD, NC
Tammy B|2020 Chevrolet Blazer
Confirmed Service Customer
10/17/2025
Quick and efficient!!! Very nice employees!
10/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Boyde R|2023 Chevrolet Tahoe
Confirmed Service Customer
10/17/2025
Very good experience. Will recommend to anyone !!
10/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Judith E|2022 Chevrolet Tahoe
Confirmed Service Customer
11/6/2025
I was greeted and made welcome. Wait time was minimal.
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HARRISBURG, NC
John C|2017 Buick LaCrosse
Confirmed Service Customer
11/9/2025
Love Ben Mynatt!
11/10/2025
Wow, feedback and a high star rating like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Ben Mynatt Chevrolet Cadillac
CHARLOTTE, NC
Abdelmajid E|2021 Chevrolet Suburban
Confirmed Service Customer
11/13/2025
First time I have been there people were very nice and friendly the service was great and fast 👍.
11/14/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CHARLOTTE, NC
Aron B|2020 Chevrolet Suburban
Confirmed Service Customer
11/19/2025
Great experience with manager on duty. Came for oil change and tire rotation. Talked me thru ordering new tires. Made an order mistake and took full responsibility and fixed mistake quickly. Was very professional the entire time. Then found a missing bolt in one of my calipers and took care of that. 5 Star service.
11/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Tord E|2025 Chevrolet Equinox
Confirmed Service Customer
11/26/2025
Quick service and very friendly staff.
11/28/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Jake G|2026 Chevrolet Equinox
Confirmed Service Customer
12/6/2025
Fast, and friendly service
12/7/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Albemarle, NC
Michael G|2025 GMC Sierra 1500
Confirmed Service Customer
12/25/2025
Very professional, very nice took very good care of me.
12/27/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MINT HILL, NC
Todd H|2026 Chevrolet Equinox
Confirmed Sales Customer
1/3/2026
Jerry was very pleasant to deal with. We got a great deal. Not Jerry’s fault, but overall it would be nice if the process would not take 4 hours. But compared to experiences at other dealerships this was good. Second car we’ve bought here and will be returning.
JERRY SUMMERS
1/4/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CONCORD, NC
Roberto P|2025 Chevrolet Colorado
Confirmed Service Customer
1/7/2026
No friendly at all
1/7/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONCORD, NC
William F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/9/2026
Fast and friendly service, gave me what I needed and no extra services for extra up charges
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
LOCUST, NC
Vivian P|2025 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
great dealership; been going there to either buy a car or service for over 40 years....always had a good experience....I have known the Mynatt family for all this time and love how they do business and are so community oriented...
1/21/2026
We’re truly grateful for your remarkable and loyal feedback over the years. The Ben Mynatt Chevrolet Cadillac family and our team value long-term relationships and community-focused service. Thank you for being part of our journey, and we look forward to many more visits with you.
ROCKWELL, NC
Jennifer J|2026 Chevrolet Equinox
Confirmed Sales Customer
1/23/2026
Gennene did a great job working with us to find the right and best car for our family. The Managers and finance office staff were also very accomodating and helpful during the purchase.
GENNENE BENNETT
1/24/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Ben Mynatt Chevrolet Cadillac and we hope to see you again soon!
CONCORD, NC
Quintez H|2025 GMC Sierra 1500
Confirmed Service Customer
2/1/2026
Seamless. I was in and out of the dealership in under an hour. Customer service was great.
HUNTERSVILLE, NC
Terica B|2012 Chevrolet Equinox
Confirmed Service Customer
2/2/2026
They never fix the issue of my car. I took my car there to fix it from surging. It’s still doing the same thing. So I paid money for what? Bad experience for sure.
CONCORD, NC
Christine D|2023 Chevrolet Trailblazer
Confirmed Service Customer
2/5/2026
Great service.
KANNAPOLIS, NC
Eric P|2026 Chevrolet Equinox
Confirmed Sales Customer
12/1/2025
Jerry was very helpful and did a good job explaining how the different systems worked. Easy to talk with without high pressure. Would go again.
JERRY SUMMERS
12/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
KANNAPOLIS, NC
Maryann F|2016 GMC Canyon
Confirmed Service Customer
12/5/2025
Very EFFICIENT!
12/6/2025
We're glad everything was completed efficiently and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CONCORD, NC
Michael D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/30/2025
I had a check engine light that came on my truck with only 67k miles on it. My engine had been properly maintained since I bought it new. Chris Mauldin did a great job handling the situation and getting my truck fixed.
12/31/2025
Thank you for sharing your experience with us. We’re glad Chris handled the situation with care and expertise, and that your truck was properly taken care of.
CONCORD, NC
Steven C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/21/2026
I was able to purchase the truck I inquired about. I would have liked better service/communication prior to my arrival. The main issue was I had a leased car from another Mfg. that I needed to trade in prior to purchase, which was communicated prior to my visit, but I did not learn that the dealership couldn’t assist with that until I was there. Better communication up front could have saved a lot of time.
KENNETH MANN
1/22/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ROCK HILL, SC
Paul C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/24/2026
best place for a inspection
1/26/2026
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CONCORD, NC
Douglas O|2025 Chevrolet Colorado
Confirmed Sales Customer
1/29/2026
From the pre sale messaging with Alli, to the dealership experience with Gennene- everything was smooth and as expected. No surprises and great customer service. Patrick and Zach were great as well.
DENVER, NC
James P|2015 Chevrolet Impala Limited
Confirmed Service Customer
2/11/2026
Fast service, completely satisfied, no complaints.
CHARLOTTE, NC
Jackie B|2021 Chevrolet Blazer
Confirmed Service Customer
2/16/2026
Clerks were friendly and process smooth
CONCORD, NC
Angela D|2025 Chevrolet Equinox
Confirmed Service Customer
2/26/2026
Friendly Customer Service
KANNAPOLIS, NC
Kenneth L|2022 Chevrolet Trax
Confirmed Service Customer
12/10/2025
I recently went back to have my OnStar looked at because of a software problem that I was having and after informing them that it was still under warranty they fixed it.
12/11/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CHARLOTTE, NC
Paula P|2026 Chevrolet Equinox
Confirmed Service Customer
1/2/2026
Friendly and fast service
1/3/2026
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
FORT MILL, SC
Fredrick E|2015 Chevrolet Tahoe
Confirmed Service Customer
1/6/2026
Very good service
1/7/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Ben Mynatt Chevrolet Cadillac
KANNAPOLIS, NC
James E|2021 GMC Acadia
Confirmed Service Customer
1/6/2026
very professional. Lori was very respectfull and kept me informed
1/7/2026
Hi, we are so pleased you enjoyed your visit to Ben Mynatt Chevrolet Cadillac! Thank you so much again for your feedback! We hope you have a great day!
CONCORD, NC
Aregahegn M|2025 Chevrolet Suburban 1500
Confirmed Service Customer
1/18/2026
I had an amazing experience with this dealership, I want to say thank you everyone who helped me to get easily fixed with integrity and dedication. Thank you!
1/20/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CONCORD, NC
Devin M|2026 Chevrolet Equinox
Confirmed Sales Customer
1/28/2026
By far the best car buying experience I have had
KENNETH MANN
1/29/2026
Thank you for this amazing compliment. We’re honored to provide the best car-buying experience you’ve had. We appreciate your support and can’t wait to welcome you back.
MOORESVILLE, NC
Steven E|2021 Chevrolet Blazer
Confirmed Service Customer
2/17/2026
Excellent service
CONCORD, NC
Alex H|2024 Chevrolet Traverse
Confirmed Service Customer
3/24/2026
Dealing with Chris was great, very kind and considerate. The issue I brought my car in for (audio issue) is still occurring after the update that was run in attempt to fix the issue.
3/24/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONCORD, NC
Raymond A|2024 Chevrolet Colorado
Confirmed Service Customer
3/24/2026
Took my Colorado in for a oil change and tire rotation. Everyone there was super nice and the service was excellent.
3/24/2026
We appreciate your kind feedback! It’s great to hear your service visit was handled with excellent care and friendliness. We look forward to seeing you again soon!
CONCORD, NC
Charles L|2026 Chevrolet Colorado
Confirmed Sales Customer
12/9/2025
Julian made this the easiest vehicle purchase we have ever done. Also everyone we met there was very friendly and helped us and each other.
JULIAN LONDON
12/10/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
OKEECHOBEE, FL
Stephen S|2017 Chevrolet Malibu
Confirmed Service Customer
12/12/2025
Great service
12/13/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
KANNAPOLIS, NC
Richard H|2026 Chevrolet Equinox
Confirmed Sales Customer
12/16/2025
This dealership is amazing, I absolutely love buying from them, they take responsibility and ownership, of issues, and they always exceed expectations well beyond the minimum. Loyal customer for life.
JOSHUA SCHIEBER
12/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Michael C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
Great experience
1/8/2026
Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!
HARRISBURG, NC
Donald W|2018 GMC 1500 Sierra
Confirmed Service Customer
1/16/2026
Got a oil change at the express lane. Reggie was excellent professional and friendly.
1/17/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONCORD, NC
George N|2023 GMC Sierra 3500 HD
Confirmed Service Customer
1/20/2026
Was amazing. Did what I needed them today for a great price.
1/21/2026
We appreciate your amazing and upbeat feedback. Providing exactly what you need at a fair value is always our goal. Thanks for choosing us, and we look forward to your next visit.
HUNTERSVILLE, NC
Patrick R|2025 Chevrolet Blazer
Confirmed Sales Customer
3/2/2026
Salesman was helpful, knowledgeable, courteous and listened to and answered my questions.
JERRY SUMMERS
3/3/2026
We appreciate your kind words! It’s wonderful to hear our salesman was helpful, knowledgeable, courteous, and attentive to your questions.
HARRISBURG, NC
James H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/13/2026
Thorough
3/14/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any further questions, please give us a call. We're always happy to help!
MOUNT ULLA, NC
Kansis G|2024 Chevrolet Trax
Confirmed Service Customer
3/23/2026
Friendly staff and always fast service.
3/24/2026
We truly appreciate your kind review! It’s great to know our friendly team continues to provide fast and efficient service. We look forward to keeping your visits just as smooth!
CONCORD, NC
James K|2011 Chevrolet Silverado
Confirmed Service Customer
11/12/2025
Great service from ordering the recall part. To booking the service appointment to the service day. All very professional staff. Indeed impressive. I have found a new home for my Sons Silverado. Thank you so much
11/13/2025
Thank you for such a thoughtful review! From ordering your recall part to the final service day, we’re glad our team impressed you every step of the way. We’re honored to become your son's Chevrolet Silverado’s new home, and we look forward to seeing you again soon with the same professional care woven into every visit.
CHARLOTTE, NC
Sarah S|2026 Chevrolet Equinox
Confirmed Service Customer
12/23/2025
It was a quick turn around when I dropped off for an oil change, tire rotation but I had asked for a car wash before leaving. Then while still in the parking lot I called to add on an inspection. Went to pick up the car and hour later oil change and tires were done. But no inspection or car wash. When I brought it to their attention they just said oh well just run it down there real quick. Granted yes I could have just done that but that’s not the point I specifically dropped the car off for a reason cause I had time restraints. So overall it was fast but only got half of what I needed done. I’ll be going elsewhere for the inspection today..
12/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MOUNT PLEASANT, NC
Donna A|2025 Chevrolet Traverse
Confirmed Service Customer
12/28/2025
First ever having a new vehicle, and was nervous on how the process went to make sure I do everything I need to do the warranty and life time power train warranty is always in good standings. The service tech explained everything and as long as i come back before the date or miles expire on the tag they put up everything is good. He was very courteous and professional.
12/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KANNAPOLIS, NC
Justin S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/4/2026
Quick service
MOUNT GILEAD, NC
Sherman D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/25/2026
Jerry was friendly and professional. We negotiated a very good deal.
FAYETTEVILLE, NC
Linda N|2022 Chevrolet Equinox
Confirmed Service Customer
3/5/2026
Didn’t have good communication no customer service but got my vehicle fixed. That’s all I care.
3/6/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CHARLOTTE, NC
Danne K|2022 Chevrolet Equinox
Confirmed Service Customer
3/25/2026
Best service ever, THANK YOU Kimberly!!!!
3/26/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONCORD, NC
Chad C|2016 Chevrolet Suburban
Confirmed Service Customer
1/1/2026
Very easy experience and friendly, knowledgeable Service Rep (Chris).
1/2/2026
Hi, thank you for the high star rating! Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Ben Mynatt Chevrolet Cadillac and we hope to see you again.
CONCORD, NC
Latham N|2026 Chevrolet Trax
Confirmed Sales Customer
1/6/2026
Julian London was incredible through the entire process, start to finish! He was very communicative and open, and he worked hard to get us the best deal possible on our 2026 Trax.
JULIAN LONDON
1/7/2026
Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Latham! We are always more than happy to assist you if anything else comes up. Take care!
GREENVILLE, SC
Jimmy S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/16/2026
Had a water leak from the roof and they never cleaned head liner. I told them when I dropped off to get a new one since it has 3 times with lines from the leak.
1/16/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
MOUNT PLEASANT, NC
John B|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
2/5/2026
performed service as required and on time
CONCORD, NC
Boyde R|2023 Chevrolet Tahoe
Confirmed Service Customer
2/5/2026
All good 👍
CONCORD, NC
Wanda H|2026 Chevrolet Equinox
Confirmed Sales Customer
2/10/2026
I actually had a great time there. I came to get oil change ended up getting a new car. The staff is great Jerry is special. More like family than a business deal! So was F&I I forgot his name he was a black guy with tattoos on his hands he was wonderful as well.
ROCKWELL, NC
Stephanie C|2025 Chevrolet Equinox
Confirmed Service Customer
3/4/2026
Everyone was extremely friendly and courteous. It was definitely busy but the staff had smiles on their faces
3/4/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CHARLOTTE, NC
Kayla J|2024 Chevrolet Trailblazer
Confirmed Service Customer
3/19/2026
Lori is always so nice and Cory is very knowledgeable
3/20/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
CONCORD, NC
Kevin M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/26/2026
Gennene was very nice and approachable. She made the entire process stress and pressure free. I have bought many new vehicles and this was by far the easiest and quickest it has ever been.
GENNENE BENNETT
3/27/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CHINA GROVE, NC
Stephanie P|2021 Chevrolet Tahoe
Confirmed Service Customer
1/13/2026
I dropped off my car about an hour before my recall appointment, asked that it be finished by lunch. Chris called at 10am to tell me it was ready for pickup. Quick and easy.
1/14/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
HARRISBURG, NC
Dominique D|2026 Chevrolet Suburban
Confirmed Sales Customer
1/13/2026
Gennene was wonderful. She was very helpful and knowledgeable about the vehicle and made the purchasing process so easy.
GENNENE BENNETT
1/14/2026
Hi, we're happy you found our staff to be very helpful during your experience here at Ben Mynatt Chevrolet Cadillac! We sincerely value your business and look forward to your next visit. Take care!
DAVIDSON, NC
Brian D|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/13/2026
Stopped in with no appointment and Chris in service was extraordinary. He got me right in and out and resolved my problem.
1/14/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
HARRISBURG, NC
Tavarz Y|2020 Chevrolet Equinox
Confirmed Service Customer
1/15/2026
The entire experience was amazing!
1/16/2026
Thank you for the wonderful and enthusiastic review. We’re glad your experience was amazing from start to finish. We appreciate your support and look forward to welcoming you back.
CONCORD, NC
Pearl B|2026 Chevrolet Traverse
Confirmed Sales Customer
1/30/2026
I love Ben Mynatt GMC/Chevrolet. I have bought a total of 8 cars from them. 3 cars were brand new, including my new 2026 Traverse. The customer service is amazing, and the staff are wonderful too. They have always made my experience easy and stress-free. I recommend all my friends to come and get their cars from here. Tony Stewart has been my salesman for every purchase. I would never use anyone else. I will be back again.
CHARLOTTE, NC
David N|2012 GMC 1500 Sierra
Confirmed Service Customer
2/23/2026
Ethan was great.
CONCORD, NC
Jennifer G|2022 Chevrolet Blazer
Confirmed Service Customer
3/26/2026
Good customer service and friendly
3/26/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
CONCORD, NC
JOHN G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/7/2026
I had a great experience buying my Silverado at Ben Mynatt. My sales associate was Gennene Bennett. What a great job she did. Super nice a knew the product. Show room nice and clean friendly staff. I will buy my next car from Gennene. Thank you.
GENNENE G
4/8/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONCORD, NC
Terry A|2025 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
Dealership personnel: Tony Stewart Reggie Jackson and Anna from the body shop all were customers focused and very easy to do business . Great team
1/1/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
HARRISBURG, NC
Calvain S|2015 Chevrolet Impala
Confirmed Service Customer
1/7/2026
Very timely.
1/8/2026
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ben Mynatt Chevrolet Cadillac and we hope to see you again soon! Until the next time we meet, take care!
CHARLOTTE, NC
Brandon B|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
1/14/2026
GREAT
1/16/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CONCORD, NC
Laura A|2026 Chevrolet Trax
Confirmed Sales Customer
1/25/2026
Excellent service and everyone cared about me and my purchase and wonderful follow up after purchase from Gennene.
GENNENE BENNETT
1/27/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Kenneth L|2022 Chevrolet Trax
Confirmed Service Customer
2/19/2026
Though they were quite busy and I thought I wouldn't be waited on the service advisor came up to me and reassured me that they would be able to service my car that same day.
CHARLOTTE, NC
Derrick B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/20/2026
Service was great not as fast as normal but still great service
CONCORD, NC
Allen D|2022 GMC 1500 Sierra
Confirmed Service Customer
3/31/2026
First, I purchased 4 tires there less than a year ago. I was told that rotations would be no charge. I was charged yesterday. So I guess that was a bunch of BS. The person running the quick lube place kept referring to me and other people as "Boss Man." Can you sound any more uneducated? And street thuggish? Also its very inappropriate, and unprofessional. I'm getting ready for a new truck. This is not giving me a good message to purchase there again. I'm on my 3rd vehicle from there now.
4/2/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONCORD, NC
Kelly J|2023 Chevrolet Tahoe
Confirmed Service Customer
5/28/2026
Kayla and Chris are always a pleasure !!! In the service department
MICAELA RUSH
5/29/2026
Thank you for your kind recognition of Kayla and Chris. They will be delighted to know their friendly and helpful approach continues to make your service visits enjoyable. We appreciate your continued support.
CONCORD, NC
Dionne B|2026 Chevrolet Equinox
Confirmed Sales Customer
3/23/2026
We are excited about our new vehicle. They made our car buying process very comfortable.
JULIAN LONDON
3/24/2026
Thank you for your wonderful feedback! We’re thrilled to hear you’re excited about your new vehicle and that the buying process felt comfortable and easy. Enjoy every mile, and we look forward to assisting you again down the road!
RICHFIELD, NC
Wendell F|2020 GMC Yukon XL
Confirmed Service Customer
4/8/2026
Everyone had trouble trying to figure out their job. The service center was nosy not that professional. Chris just left me and never came back. They had no idea how to reset my oil light indicator. All to realize I should have gone to the GMC shop and they never mentioned it. I had to figure it out on my own. Very disappointing. They could have told me to take it across the street.
LORI TURNER
4/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HARRISBURG, NC
Nasoshia L|2021 Chevrolet Equinox
Confirmed Service Customer
4/15/2026
Great service, I was in and out!
GARIN MASH
4/16/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CONCORD, NC
Dennis R|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
4/23/2026
Came in for a brake job and oil change one of the independent shops said that they needed to be replaced. My service manager said he would check to make sure I had a 10 o’clock appointment. They got the oil changed at 1:30. They still have not checked my brakes. He did finally check it and came back and said that they didn’t need to be replaced. The problem being is why didn’t they do that first and keep me from having to wait the whole afternoon. I did drop the vehicle off and came back after an hour and a half to find that they had did nothing. The service manager told me that the Service tech went to lunch at 12 and then I’d have to wait till they came back that was fine. The problem being is it should’ve been checked first and I should’ve been out of there in less than an hour. Do not know if I will come back and use your service again .
CHRISTOPHER MAULDIN
4/25/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
STANFIELD, NC
Frank L|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/2/2026
Lori was very pleasant and easy to work with. I did not like the call from the service person the next day telling me that I had to spend more money after I was told what I needed and how much it would cost after the original analysis was completed. The worst of it was the woman at the desk when I was picking up my truck. I'm not going to put my true feeling about her in writing because they are not good and I'm not about bashing people. Let it suffice to say that the way she treated me makes it very difficult for me to want to come back to Ben Mynett for any reason.
LORI TURNER
6/4/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
ROCKWELL, NC
Carolyn C|2025 Chevrolet Trax
Confirmed Service Customer
4/10/2026
very efficient
CHRISTOPHER MAULDIN
4/11/2026
Thank you for your positive comment. We are pleased you experienced efficient service, and we look forward to your next visit.
CHARLOTTE, NC
Adam E|2020 Chevrolet Impala
Confirmed Service Customer
4/16/2026
My coupon wasn't honored. Had to use my Points instead and wasnt happy about that. Always buying new cars thru you it seems they would have been more helpful. Not the best customer satisified.
EDWARD URBINA
4/17/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CONCORD, NC
James S|2016 GMC Yukon XL
Confirmed Service Customer
4/30/2026
Awesome customer service!!
ANNA HOWELL
5/2/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CHARLOTTE, NC
James S|2012 Chevrolet Cruze
Confirmed Service Customer
6/4/2026
ALWAYS ON POINT
CHRISTOPHER MAULDIN
6/5/2026
Your enthusiastic feedback is greatly appreciated. Consistently delivering dependable service is what we strive for every day. We look forward to continuing to earn your trust!
CHARLOTTE, NC
Michael A|2026 Buick Envision
Confirmed Service Customer
6/4/2026
We didn’t think we would be back to see you so soon but circumstances came up that necessitated a visit! Getting ready to leave for vacation the garage door of our home “connected “ with the front of our new Buick!! We called and your expert sales representatives Stuart and Sam once again came to our rescue. Sam was able to get our car into the body shop sooner than expected and they fixed everything. It looks like new! And we were able to get on the road on time! Once again thank you for the best help and knowledgeable representatives. Will always recommend your company. Thank you Mike and Ginger Erfurt
ANNA HOWELL
6/5/2026
What an incredible story and a truly thoughtful review. We're delighted Stuart and Sam were able to step in, coordinate repairs quickly, and help ensure your vacation plans stayed on track. Your recommendation and continued confidence mean the world to us, and we look forward to serving you for many years to come!
CONCORD, NC
DONALD C|2026 Chevrolet Equinox EV
Confirmed Sales Customer
6/4/2026
Really appreciated ths transparency, no extra fees / add ons, easy to work with team and process... and the car delivery!
JULIAN J
6/5/2026
Thank you for sharing such wonderful feedback. Transparency, simplicity, and a hassle-free experience are exactly what we aim to provide, and we're delighted those qualities stood out during your purchase. Enjoy your vehicle, and we hope to see you again in the future!
HILLSBOROUGH, NC
Charles H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/8/2026
Chris Done a good job handling the problems I had.
CHRISTOPHER MAULDIN
6/9/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LEXINGTON, NC
Latoya W|2023 Chevrolet Equinox
Confirmed Service Customer
2/12/2026
Very attentive was helpful and cared about my well being. Accommodating to all my needs, with a few laughs in between!
CONCORD, NC
Benjamin P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/4/2026
Good services
JOSHUA SCHIEBER
3/5/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CONCORD, NC
Bianca L|2026 Chevrolet Trax
Confirmed Sales Customer
3/12/2026
My husband and I recently came in looking to purchase a SUV for our growing family. Daniel was such an amazing dealer and he truly made our experience buying a car fast and smooth.
JULIAN LONDON
3/13/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
KANNAPOLIS, NC
Tamera S|2023 Chevrolet Equinox
Confirmed Service Customer
3/21/2026
Great customer service! I didn’t wait long, it was 5 mins or less. I was told everything going on with my car and recommendations were made. Thank You!!
3/22/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CHARLOTTE, NC
James C|2019 Chevrolet Malibu
Confirmed Service Customer
6/1/2026
Everything was great
EDWARD URBINA
6/2/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Kannapolis, NC
Sam W|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/4/2026
Chris provided excellent service!
CHRISTOPHER MAULDIN
6/5/2026
We're delighted to hear Chris provided exceptional service during your visit. Recognition like yours highlights the dedication our team brings every day. We appreciate your support and hope to see you again soon!
CONCORD, NC
Dave W|2025 Chevrolet Equinox EV
Confirmed Service Customer
6/4/2026
Chis kept me informed and took care of my vehicle. It was an easy service experience.
CHRISTOPHER MAULDIN
6/5/2026
We're pleased Chris provided attentive communication and took great care of your vehicle. Making the service process easy and stress-free is always our goal. We appreciate your feedback and hope to assist you again soon!
HARRISBURG, NC
Timothy J|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/17/2026
The team did an excellent job. I had the oil changed and tires rotated. I had them check the air filters also. It didn't take as long as I thought it would. I was very pleased
EDWARD URBINA
6/18/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CONCORD, NC
William S|2024 Buick Enclave
Confirmed Service Customer
6/17/2026
Always professional, dealing with Eddie Urbana is always an easy morning. Provides great customer service to everyone.
EDWARD URBINA
6/18/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DAVIDSON, NC
Kathy M|2025 Buick Envista
Confirmed Service Customer
4/22/2026
All the staff were great
EDWARD URBINA
4/23/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CONCORD, NC
David C|2023 GMC Terrain
Confirmed Service Customer
4/24/2026
Service completed as requested.
EDWARD URBINA
4/25/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CHARLOTTE, NC
Patrick N|2012 GMC 1500 Yukon XL
Confirmed Service Customer
4/27/2026
I absolutely adore this dealership!
ETHAN TUCKER
4/28/2026
Such enthusiastic praise is truly appreciated. It is wonderful to know the experience left such a strong impression, and we look forward to welcoming you back again.
CONCORD, NC
Mario I|2019 Chevrolet Colorado
Confirmed Service Customer
5/28/2026
Short wait time and for oil change tire rotation and State auto inspection.
EDWARD URBINA
5/29/2026
Thank you for your positive feedback. We're delighted your oil change, tire rotation, and state inspection were completed with a short wait time. We appreciate your trust and look forward to serving you again.
CONCORD, NC
Bobby S|2009 Chevrolet HHR
Confirmed Service Customer
5/28/2026
Cooling fan kept running. Had to replace a few parts. I picked it up, drove it less than 2 hrs., check engine light came on. Drove it back down to them, found what had happen, and did not charge for that.
MICAELA RUSH
5/29/2026
We appreciate you taking the time to share your experience. While we're sorry you had to return after the initial repair, we're pleased our team was able to quickly identify the issue and make things right at no additional charge. Thank you for your patience and continued trust in our service department.
KANNAPOLIS, NC
Barbara A|2025 GMC Acadia
Confirmed Service Customer
6/20/2026
Quick service at the quick lube center and had my tires rotated as well
GARIN MASH
6/22/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
CONCORD, NC
Angela D|2025 Chevrolet Equinox
Confirmed Service Customer
7/2/2026
Customer Service is always great. The department is always courteous and professional. They get you in and out in a timely manner.
EDWARD URBINA
7/3/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
KANNAPOLIS, NC
Madison J|2018 Chevrolet Equinox
Confirmed Service Customer
7/8/2026
The experience was fine. It's the fact that I believe that I was over charged to only be told that it's hot outside and the air conditioning is fine. Additionally I was told to push the recycle button for air condition to really work.
LORI TURNER
7/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONCORD, NC
John B|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/8/2026
timely service
EDWARD URBINA
7/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CONCORD, NC
Scott S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
7/8/2026
My experience was great. I have no complaints.
JAY CHAVANA
7/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CONCORD, NC
Brad H|2020 Chevrolet Equinox
Confirmed Service Customer
4/14/2026
The staff was very professional and the service was completely in a timely manner. Good experience!
EDWARD URBINA
4/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
MT. PLEASANT, NC
BERONICA L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
5/29/2026
Good people nice and respectful. Work hard to get you what you need!!
JULIAN J
5/30/2026
We truly appreciate your kind words. It's rewarding to know our team treated you with respect and worked diligently to help meet your needs. We hope to assist you again whenever the opportunity arises.
CONCORD, NC
Arthur F|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/15/2026
Received a flyer for my free first service after my new truck purchase. Flyer states what is included with this first service. I did get the oil and filter change but nothing else. My def fluid was not topped off. No tire rotation and not even a free run through the car wash. This is not a service I would pay for every time I need my truck service completed. I would go somewhere else. Staff was very nice and service was completed fairly quick. I did drop it off and didn’t wait with it. Should have been plenty of time to complete service as advertised and expected to win me over as a repeat customer.
LORI TURNER
6/17/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CONCORD, NC
James E|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2026
Very timely, folks were very courteous, seating area was very nice, gave military discount. Would recommend.
GARIN MASH
6/20/2026
Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CONCORD, NC
Tony M|2015 Buick Encore
Confirmed Service Customer
7/1/2026
Great service great people Fast service
EDWARD URBINA
7/2/2026
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
CONCORD, NC
ARCHIE L|2026 Chevrolet Colorado
Confirmed Sales Customer
7/9/2026
Jerry (our sales Rep.) was excellent. He spent a lot of time explaining details and helped use a lot.
JERRY J
7/10/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CHARLOTTE, NC
Phillip K|2026 Chevrolet Suburban
Confirmed Sales Customer
3/30/2026
Easy process
SPARTANBURG, SC
David M|2023 GMC Terrain
Confirmed Service Customer
5/22/2026
Service completed as requested.
GARIN MASH
5/24/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CHARLOTTE, NC
John B|2026 Chevrolet Silverado 3500 HD
Confirmed Service Customer
6/17/2026
fast and good work
EDWARD URBINA
6/18/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Donna S|2025 Chevrolet Traverse
Confirmed Service Customer
6/26/2026
Excellent customer service and professionalism.
GARIN MASH
6/27/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
KANNAPOLIS, NC
Maryann G|2016 GMC Canyon
Confirmed Service Customer
7/9/2026
I was in and out in about 20 minutes. They worked as a team. 😀
EDWARD URBINA
7/9/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
CONCORD, NC
Tostanella A|2024 Chevrolet Equinox
Confirmed Service Customer
3/23/2026
Great offers
3/24/2026
Thank you for your great review! We’re glad you found value in the offers available. We look forward to helping you take advantage of more great opportunities!
CHARLOTTE, NC
Tim F|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/6/2026
The work that I took my truck in for, new brakes and an exhaust bolt broken, was completed successfully and I'm happy with the results. The issue I have is that I was told the timeframe for the work would only be 1 day. I actually dropped my truck off on Tuesday evening for a Wednesday morning appointment. I didn't get my truck back until the next Tuesday. The communications back to me weren't very good as far as what was taking place internally at the shop.
ANNA HOWELL
4/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONCORD, NC
Mark A|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/17/2026
Always fast and efficient.
EDWARD URBINA
4/18/2026
Fast and efficient experiences are exactly what we strive for. We are glad to consistently meet your expectations. We look forward to your next visit.
HARRISBURG, NC
Eric F|2016 Chevrolet Corvette
Confirmed Service Customer
4/27/2026
Everything was outstanding.
CHRISTOPHER MAULDIN
4/28/2026
Such strong and enthusiastic feedback is truly appreciated. Outstanding service is always our goal, and we look forward to delivering it again.
CONCORD, NC
Walter D|2022 Chevrolet Equinox
Confirmed Service Customer
5/23/2026
Great service!!
MICAELA RUSH
5/24/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
MOUNT GILEAD, NC
Steve P|2014 Chevrolet Equinox
Confirmed Service Customer
6/10/2026
Great service
SEAN RAMOS
6/11/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CONCORD, NC
Pamela B|2025 Chevrolet Trax
Confirmed Service Customer
7/11/2026
Great service.
EDWARD URBINA
7/12/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CONCORD, NC
Daniel H|2018 Chevrolet Suburban
Confirmed Service Customer
6/16/2026
Would like to not have oil/grease all over the floor mat of a $70,000 vehicle afterwards. Most places put a piece of paper in the floor to prevent that from happening. Everything else was good.
EDWARD URBINA
6/17/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONCORD, NC
Eric F|2016 Chevrolet Corvette
Confirmed Service Customer
6/18/2026
Christopher Mauldin is outstanding and he and his Team are very helpful and friendly.
CHRISTOPHER MAULDIN
6/18/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONCORD, NC
Brenda J|2022 Chevrolet Equinox
Confirmed Service Customer
6/25/2026
My service appointment was fine and people who help me were very friendly.I am very disappointed in the car itself 13k miles and the navigation and cruise are inop. GM is still building the same junk they always have. I will never buy another GM vehicle.
LORI TURNER
6/27/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONCORD, NC
Jamie J|2009 Chevrolet Silverado
Confirmed Service Customer
6/29/2026
took care of my alignment and very professional and friendly
CHRISTOPHER MAULDIN
7/1/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CONCORD, NC
Lynda E|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/12/2026
Everyone I dealt with was friendly and helpful
LORI TURNER
6/13/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CONCORD, NC
Robert C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2026
Got real fast oil change that was great. I when online and used the app to make sure the quick lube was open. I decided to drive down and see. I got an answer from the app while My truck was being service, I still do not know how to call directly the quick lube. Next time I will check my current receipt for the number.
EDWARD URBINA
6/17/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONCORD, NC
Wayne C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/19/2026
On 6/18/26 I arrived and there was several vehicles in line and appeared very busy. Worker came out greeted me and said they were working fast as they could and shouldn't be very long. Only waited about 20 min until my vehicle was serviced. Everyone was very professional and courteous. Even though it was busy lll still keep coming back for great service 👍
GARIN MASH
6/20/2026
Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!
CONCORD, NC
MARY H|2026 Chevrolet Trax
Confirmed Sales Customer
7/1/2026
They make you like family 👍Ken and Zach were very nice and friendly and knowledgeable would definitely recommend 😊
KENNETH K
7/2/2026
Your trust in our team means a great deal to us. We're happy to know you had a positive experience, and we appreciate you taking the time to share your thoughts. Please reach out anytime we can be of assistance.
CONCORD, NC
TODD S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/9/2026
It was the best experience purchasing a vehicle I have ever had!
GENNENE G
7/10/2026
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
DENVER, NC
Carl P|2013 Chevrolet Camaro
Confirmed Service Customer
6/8/2026
Issue unresolved
MICAELA RUSH
6/9/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CONCORD, NC
Gregory T|2020 GMC 1500 Sierra
Confirmed Service Customer
6/8/2026
Chris Proffitt, Anna Stewart, Chris Sands rocks!
CHRISTOPHER SANDS
6/9/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
STANLEY, NC
Danny W|2021 Chevrolet Tahoe
Confirmed Service Customer
6/10/2026
All good!!
GARIN MASH
6/11/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CONCORD, NC
Mrs. R|2023 Chevrolet Blazer
Confirmed Service Customer
6/10/2026
They fixed the problem and got me back on my way promptly.
MICAELA RUSH
6/11/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
MOUNT ULLA, NC
Morris M|2025 Chevrolet Equinox EV
Confirmed Service Customer
6/15/2026
Excellent service
LORI TURNER
6/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ben Mynatt Chevrolet Cadillac. If you have any further questions, please give us a call. We're always happy to help!
CONCORD, NC
Kimberly A|2026 Chevrolet Traverse
Confirmed Service Customer
7/8/2026
When your team put my new 2026 Traverse on the lift it bent one of my pinch welds. Eddie did speak with me about it, but not u til I was insistent of it being fixed was it even discussed. He told me he felt it was a manufacturer issue. To be honest I dont care who fixes it, I want it fixed. When it was time for me to leave from my oil change, he said I just need 2 signatures. At this point again there was no further discussion of it being fixed. So I persisted again and asked. He told me the manager was out and would contact me this week how to move forward. Im still waiting and no one has contacted me.
EDWARD URBINA
7/13/2026
Our team has acknowledged this review.
ROCKWELL, NC