Our Reviews
Joshua K|2024 Chevrolet Colorado
Confirmed Sales Customer
1/23/2025
Friendly, no problems and didnt take all day!
GENNENE BENNETT
1/24/2025
Hi there, your satisfaction is our top priority. Thank you again for the great review!
CONCORD, NC
John S|2001 Chevrolet Tahoe
Confirmed Service Customer
1/24/2025
Typically I've have a great experience there. I feel the pricing has been fair and I haven't felt pressure from unnecessary up charges or service suggestions. However, I was disappointed with the pricing of my last quote. I understand that you're in bus iness to make money, but I expect the price of parts to at least be reasonable. Independently I was able to find OEM parts that were literally half of what I was quoted. I understand a 20% or 30% markup. But I'm having a hard time understanding an %80 or 90% markup on parts. I have not had the service completed yet. I would love to bring the vehicle back there but I would hope there could be a price adjustment that would work for all parties involved. Thank you for the opportunity to provide feedback.
1/24/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CONCORD, NC
Collin K|2024 Chevrolet Trax
Confirmed Service Customer
1/29/2025
Solid experience would come here again
1/30/2025
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CONCORD, NC
Amanda M|2024 Chevrolet Tahoe
Confirmed Sales Customer
2/4/2025
Stuart R went above and beyond. Helped me understand and appreciate real help
WILLIAM RAYLE
2/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Ben Mynatt Chevrolet Cadillac! We sincerely value your business and look forward to your next visit!
CHARLOTTE, NC
Jessica Z|2021 Buick Enclave
Confirmed Service Customer
2/11/2025
As always my service was performed on a timely manner and every single person I encountered was very polite and friendly always a good experience here
2/12/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
KANNAPOLIS, NC
Anne R|2015 Buick LaCrosse
Confirmed Service Customer
2/12/2025
I scheduled an appointment on-line. I drove into the wrong service bay (Cadillac) and was pointed to the correct bay. Drove to that bay only to be told they didn’t see my appointment on the computer. I had a confirmation on my phone. This went on, me driving to different service bays for about 15 minutes until Michelle jumped in my car and guided me to the Quick Lube. She made sure I was taken care of in a very efficient manner. Up until Michele intervening, customer service was grossly inadequate and I was passed back and forth like a hot potato. Even after my car had the oil changed, before driving away, I had to get back out in the rain and go into the office to get an updated sticker for the windshield indicating mileage etc. for new oil change. It is highly doubtful I would return to this dealership for any reason. The main positive of this experience was Michelle! Chris Wagner also had a good attitude.
2/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONCORD, NC
Justin E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/22/2025
Exactly what I wanted, nothing but great experiences
KENNETH MANN
1/23/2025
Hi, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
SALISBURY, NC
Matthew C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/30/2025
A truly magical day at Ben Mynatt. Top notch service from all the departments. The Quick lube is one of the most efficient, on top of their game service centers in the automotive lubrication exchange industry! Talk about rolling out the red carpet. There are not enough stars on this survey to highlight how amazing this organization is and how much they care for their customers.
1/31/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ben Mynatt Chevrolet Cadillac. Your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
CONCORD, NC
Kelly C|2016 Chevrolet Corvette
Confirmed Service Customer
2/3/2025
Chris was great, quick diagnosis and solution. Thank you Chris Mauldin and Ben Mynatt Chev-Cad
2/4/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
CONCORD, NC
Edward D|2024 Chevrolet Colorado
Confirmed Service Customer
2/11/2025
The most recent experience was very professional and pleasant. They were prompt in getting me in and getting the loaner vehicle to me.
2/12/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
CONCORD, NC
John B|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
2/11/2025
easy to schedule an appointment and service was completed on time
2/12/2025
Hi there! We’re glad to hear we met your expectations! Our team strives to deliver excellent service, and we’re happy to know that you had a positive experience during your visit. If you have any further questions or needs, feel free to reach out!
CONCORD, NC
James A|2017 Chevrolet Suburban
Confirmed Service Customer
2/13/2025
Chris and his crew did a great job great customer service thanks
2/14/2025
Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CONCORD, NC
Marshall H|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
2/20/2025
Tito was extremely pleasant to work with. He was patient, informative and accommodating. Very pleasing experience.
RADOMIR PEDROSO
2/21/2025
Wow, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
CONCORD, NC
Melissa R|2025 Chevrolet Equinox
Confirmed Sales Customer
2/22/2025
Salesman, Bryan, was wonderful. He was patient and knowledgeable.
BRYAN SCHMELTZER
2/23/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ALBEMARLE, NC
Dale S|2023 Chevrolet Colorado
Confirmed Service Customer
2/24/2025
Quick lube was quick and efficient.
2/25/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
CONCORD, NC
Cynthia F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/25/2025
I have not been contacted that my truck is ready yet. I’d be happy to let you know once I have something to report! So far it’s been for a repair since the 17th and we have called once for an update and otherwise have not heard anything. Thank you.
2/27/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SALISBURY, NC
Madison J|2018 Chevrolet Equinox
Confirmed Service Customer
2/25/2025
Lori was a great help to in getting my vehicle serviced . She explained in detail the services needed for my vehicle and the pricing of the services.
2/26/2025
Thank you for your kind words! We're so glad to hear our staff has been a great help to you. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
CONCORD, NC
Charles B|2023 Chevrolet Equinox
Confirmed Service Customer
2/25/2025
Isn’t my car still under warranty?
2/27/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MOUNT PLEASANT, NC
Joseph P|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/26/2025
I had the oil changed on Friday last week and today I'm in because the oil filter was loose leaving oil stains in multiple locations the last few days
2/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
KANNAPOLIS, NC
William W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/27/2025
Purchase was quick and easy thanks to the team that helped me ou
JERRY SUMMERS
2/28/2025
It is great to hear everything was done quickly and to your satisfaction! Thank you for your feedback, and have an amazing day!
CONCORD, NC
Amanda B|2018 Chevrolet Malibu
Confirmed Service Customer
2/28/2025
Chris Wagner is Always amazing every time I go
3/1/2025
Thank you for the kind words! We're so glad to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We look forward to seeing you again!
CONCORD, NC
Spencer Z|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/3/2025
Lauren Orourke did a great job get my vehicle serviced and getting a recall taken care of.
3/4/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
STATESVILLE, NC
Katie H|2015 Chevrolet Traverse
Confirmed Service Customer
3/3/2025
Great Service. Thank you Chris
3/4/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ben Mynatt Chevrolet Cadillac - Service! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CONCORD, NC
Robert P|2025 Chevrolet Equinox
Confirmed Sales Customer
3/4/2025
Ken and Elijah were terrific. they listened to my requests and worked hard to find me a car that meet them.
KENNETH MANN
3/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
CONCORD, NC
Brandi W|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/6/2025
Everyone was amazing from the moment we walked in the door. Jerry made the process so easy.
JERRY SUMMERS
3/7/2025
Hi there, thank you so much for your positive comments about Ben Mynatt Chevrolet Cadillac! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
KING, NC
Toni Y|2017 Chevrolet Traverse
Confirmed Service Customer
3/6/2025
Very flexible and courteous. Completed work in a timely manner
3/7/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CONCORD, NC
Randal B|2021 Chevrolet Equinox
Confirmed Service Customer
3/8/2025
Very professional people at the Quick Lube and very efficient
3/9/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CONCORD, NC
Joshua B|2024 Chevrolet Colorado
Confirmed Sales Customer
3/14/2025
It was a pleasant experience with helpful people Jerry did an amazing job helping us find the vehicle we needed!
JERRY SUMMERS
3/15/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CONCORD, NC
Sonja L|2025 Chevrolet Trax
Confirmed Service Customer
2/18/2025
I needed an oil change and wasn't sure if needed an appointment, but Julian reassured to just come down and he directed to the right place. I was greeted by Lauren who checked my vehicle before the oil change and stated she can get me in and out. Lauren was very pleasant to speak to with any questions I asked about the car. I was very satisfied with the service.
2/19/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONCORD, NC
Rebecca C|2025 Chevrolet Equinox
Confirmed Sales Customer
2/20/2025
Ken was great. Everyone was very helpful.
KENNETH MANN
2/21/2025
Wow, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
CONCORD, NC
Jose S|2024 Chevrolet Suburban 1500
Confirmed Sales Customer
2/20/2025
Good
RADOMIR PEDROSO
2/21/2025
Hi Jose, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
ROANOKE, VA
Sonoma G|2007 Chevrolet Avalanche
Confirmed Service Customer
2/24/2025
I had an execellent experience at the dealership.
2/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
CHARLOTTE, NC
Deborah T|2023 Chevrolet Equinox
Confirmed Service Customer
2/25/2025
very efficient
2/26/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONCORD, NC
Vickie M|2024 Chevrolet Trax
Confirmed Service Customer
2/27/2025
Great staff and fast and great service
2/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CONCORD, NC
Mike T|2016 Chevrolet Tahoe
Confirmed Service Customer
3/5/2025
Oil change, tire rotation and state inspection was fine.
3/6/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!
CONCORD, NC
Sean L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/18/2025
Great vehicle. Great price.
3/19/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WADESBORO, NC
Dennis D|2016 Chevrolet Camaro
Confirmed Service Customer
3/21/2025
Chris always listens to what my Camaro is doing wrong, and they get it fixed right the first time. I take all my GM autos for service here.
3/22/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
KANNAPOLIS, NC
Mikkella M|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/19/2025
Josh Schieber is an amazing salesperson and was very informative, cool and knowledgeable about the vehicle I chose.
JOSHUA SCHIEBER
3/20/2025
Hello Mikkella! We truly appreciate your feedback! Thank you for recognizing our efforts in providing great service. If you have any suggestions or further thoughts, we’d love to hear them!
CHARLOTTE, NC
Chantel R|2015 GMC Terrain
Confirmed Service Customer
4/5/2025
Experience went well
4/6/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CONCORD, NC
Douglas G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/5/2025
1st oil change and tire rotation. Lauren Orourke was very helpful, even found a recall , she took care of. She answered all of my questions and I was in and out in no time . Thank You Lauren.
4/6/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Earl B|2024 Chevrolet Colorado
Confirmed Sales Customer
4/10/2025
This was the best buying experience I have ever had.
ETHAN KUEHL
4/12/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
MT PLEASANT, NC
Cecil B|2019 Chevrolet Traverse
Confirmed Service Customer
4/16/2025
Welcoming Staff, very informative and knowledgeable, enjoyed the small amount of time we shared. Everyone had a good laugh.
4/17/2025
Thank you so much for your kind words! We're thrilled to hear you felt welcomed and enjoyed your time with us—even if it was short! It’s always great to share a few laughs and make meaningful connections. We appreciate your visit and hope to see you again soon!
KANNAPOLIS, NC
Michael D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/16/2025
I went to get my truck serviced and the service from Ben Mynatt was outstanding as always!
4/17/2025
Thank you so much for the wonderful review, Michael! We’re thrilled to hear that your service experience was outstanding once again. We truly appreciate your continued trust in Ben Mynatt Chevrolet Cadillac and look forward to serving you next time!
CONCORD, NC
Patricia F|2023 Chevrolet Blazer
Confirmed Service Customer
4/16/2025
Very professional and informative!
4/17/2025
Thank you for the great feedback! We’re glad to hear you found our team professional and informative. It was a pleasure serving you, and we’re here whenever you need us!
CHARLOTTE, NC
Robert D|2024 Chevrolet Suburban 1500
Confirmed Sales Customer
4/18/2025
Had a great experience! The sales team was amazing, worked well with us on our deal and not against us! Had a bad experience and my local dealer in Greensboro, found a vehicle here and was supper pleased with the experience & team!
RADOMIR PEDROSO
4/19/2025
We’re so glad you had a great experience with us! It means a lot that you made the trip from Greensboro, and we’re happy our team could make the difference. Enjoy your new vehicle!
HIGH POINT, NC
Teresa B|2025 Chevrolet Equinox
Confirmed Sales Customer
3/25/2025
Elijah Wallace was best and greatest salesman
ELIJAH WALLACE
3/26/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CONCORD, NC
Judith E|2022 Chevrolet Tahoe
Confirmed Service Customer
3/26/2025
No waiting to get my oil changed and tires rotated, my vehicle was taken right in. The only thing that I did not like was the price of the filters that were replaced. Oil changed, tire rotation, and two filters was almost $400.00. Chris was really nice and he explained what was being done.
3/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HARRISBURG, NC
Darrell H|2019 Chevrolet Colorado
Confirmed Service Customer
3/28/2025
Did a fantastic job put the truck in one day got it back the next day the way I like it
3/29/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Ben Mynatt Chevrolet Cadillac and we hope to see you again soon!
CONCORD, NC
Jane L|2017 Chevrolet Trax
Confirmed Service Customer
4/9/2025
The lady that waited on me was really nice and polite and took care of me and the needs for my car in the correct way. She did a great job.
4/10/2025
Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!
CONCORD, NC
Sonja L|2025 Chevrolet Trax
Confirmed Service Customer
4/15/2025
Again, I did not schedule for an oil change. I called my friend Julian at the dealership and he said "no problem, just go down to the service area and see Lauren". I went down there and she was there as friendly as ever. Thanks again Lauren for your assistance.
4/16/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
CONCORD, NC
Mark A|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/16/2025
In and out quickly with no problem
4/17/2025
Thanks for the great feedback! We’re glad to hear your visit was quick and hassle-free. That’s exactly the kind of experience we aim to provide—hope to see you again soon!
HARRISBURG, NC
Thomas D|2024 Chevrolet Blazer EV
Confirmed Sales Customer
4/18/2025
Came in to lease a Blazer EV. Josh made the process very quick and easy
JOSHUA SCHIEBER
4/19/2025
That’s great to hear—congrats on the new Blazer EV! We’re glad Josh made the leasing process smooth and easy for you.
CHARLOTTE, NC
Todd C|2025 Chevrolet Corvette
Confirmed Sales Customer
4/21/2025
Ken was fantastic. Great overall experience
KENNETH MANN
4/22/2025
Thank you for the kind words! We're thrilled to hear you had a great experience and that Ken made such a positive impression. We truly appreciate your feedback and hope to see you again soon!
INDIAN TRAIL, NC
Mark P|2012 Chevrolet Tahoe
Confirmed Service Customer
4/19/2025
Prompt and friendly service, very knowledgeable
4/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
David M|2023 GMC Terrain
Confirmed Service Customer
4/24/2025
Service completed as requested
4/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CHARLOTTE, NC
Adam R|2020 Chevrolet Impala
Confirmed Service Customer
4/24/2025
Did not explain the service nor the amount to be rendered after. They never topped off fluids. I had to return an hour later to have them do so , and as I pulled up all men working were on their cell phones sitting down and seemed bothered they were asked to complete what THEY had forgotten. Nevee reveived a return sticker. All this is why we stopped coming here after buying a car and getting terrible service 2 years ago. It was rewarding when I pulled up and saw all new employees thinking It was worth giving Ben Mynatt another chance to then being just as bad. After paying $133 and not getting what I paid for without having to return to get it is Disappointing. Then to find out the car wash now is Only for LOYAL CADILLAC OWNERS is very Hard to swallow. You can buy a Chevy truck for over $100K or any other vehicle for over $50K - and cant get a free wash to also after spending $133 on an oil change that wasn't done properly . Just very upsetting all around. Not satisfied AT ALL!!
4/30/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
CONCORD, NC
Calvain S|2015 Chevrolet Impala
Confirmed Service Customer
4/28/2025
Satisfied
4/29/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Ben Mynatt Chevrolet Cadillac and we hope to see you again soon!
CHARLOTTE, NC
George B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/29/2025
Staff was very friendly and knowledgeable. This is by far not my first rodeo in purchasing a new vehicle. I take extremely good care of my vehicles. I traded in a 22’ model PU with 20K miles. Not a scratch on it. Camper cap on it. I really felt the trade in value was a couple thousand dollars low. I tried to negotiate a better trade in. Dealer came back with 1/2 the amount I asked and later in reading his terms he took away the oil change/tire rotation so he really did not give me a better value.
JERRY SUMMERS
5/1/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MAKANDA, IL
Jonathan W|2024 Chevrolet Suburban 1500
Confirmed Sales Customer
4/30/2025
They were great to work with and made purchasing the vehicles a breeze. Julian made the transaction smooth and easy. He and the finance manager took time answer any and all of my questions. This was probably the most pleasant car buying experience I've had to date as there was no pressure to purchase at all. The whole deal was negotiated over the phone as I Love several hrs away from Ben Mynatt Chevrolet. Would definitely do business here again.
JULIAN LONDON
5/1/2025
We're thrilled to hear Julian and our finance team made the car-buying process a breeze! No pressure, just a great experience. Can’t wait to work with you again!
GOODY, KY
Terry R|2015 Chevrolet Camaro
Confirmed Service Customer
5/13/2025
I moved to Concord NC in July 2006, and I have given Mynatt Chevy all of my car maintenance and repair work for my chevy cars. I went to Mynatt to look at buying a Camaro SS in 2015 but the salesman ended up ghosting me, so I bought my Camaro from City Chevy instead. All of my oil changes were performed at the Mynatt Goodwrench located on the Mynatt property. I even continued to come back after the Goodwrench tech "double gasketed" an oil filter (forgot to remove the existing gasket before installing the new filter) a few years ago and I dumped oil all over the road. Note: this Goodwrench currently has a Google review rating at 1.5 stars. I have put over 130K miles on the car and had Mynatt replace a failed Infotainment system ($1600) and just last Jan a failed rocker arm ($600) and was completely satisfied with all service. So yesterday I bring my Camaro to Goodwrench for a state inspection like every year, and knowing they will drive it over to your car bay and bring it back when complete. Note: My dad taught me long ago to do your own inspection (brake lights, horn, turn signals, wiper blades, etc.) before dropping it off for a state inspection. There was no check engine light on. After owning cars for the past 40 years I am quite aware you can't pass a car with the check engine light on. I watched as it took two Goodwrench techs to plug in the code reader and there was no mention of any error codes. The 1st Goodwrench tech started the car and realized it has a large V8 and a clutch and gave up. He never mentioned a check engine light. The second tech got in and drove the car to the car bay and never mentioned a check engine light. That's 3 opportunities to check codes and/or check engine light before leaving my sight and not a word. Then the car comes back from your inspector with a failed inspection report, and a bill for the failed inspection, and the check engine light is now on. When I complained, and a bit loudly I'm afraid, and I apologize to the Mynatt lady who tried to explain the unexplainable, I was told it came in with the error codes but no check engine light which I simply do not believe. The big questions is how did the check engine light just happen to come on between when I gave Goodwrench/Mynatt my keys and when you gave them back? Both O2 sensors and both heating circuits went bad at once including on opposite sides of the car? Nope. Common wiring problem, maybe but I doubt the same wires run to both sets of sensors on opposite sides. It's more likely something happened to the PCM ($300 at AutoZone but needs flashed by a dealer) when the techs were fumbling with the code reader (unlikely but how else can you explain this and what kind of condition is their code reader in?). Note that I am not accusing anyone of intentional sabotage (but from my perspective it is a possibility). Looks like about 1/2 hour of labor but I will only let a chevy dealer do this type of work (I really do love my car). My guess is $500. Why should I not report this to the BBB? Why shouldn't I tell everyone I know about this experience? Why should I ever set foot on your property again? Terry L Rodgers 704-942-1185 https://www.linkedin.com/in/terry-l-rodgers-cpe-cpmp-1a432815/
5/16/2025
Our team has acknowledged this review.
CONCORD, NC
Mark F|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/15/2025
Fast, great experience! Ken Mann provided great guidance.
KENNETH MANN
5/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SALISBURY, NC
Mark L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/22/2025
Excellent service at the Quick Lane.
4/23/2025
Hi there, thank you for taking the time to leave a review for us at Ben Mynatt Chevrolet Cadillac - Service. We're happy we could meet your expectations! Thank you, and have a fantastic day!
INDIAN TRAIL, NC
Michael C|2019 Chevrolet Impala
Confirmed Service Customer
4/23/2025
Chris Mauldin is the best!!! He always takes Great care of us when we have car issues. He keeps us informed and is very professional and courteous. Thanks Chris!
4/24/2025
Thank you for the kind words! We're so glad to hear that our staff continues to provide you with excellent service. We’ll be sure to pass along your feedback and look forward to serving you again!
CONCORD, NC
Robert V|2023 Chevrolet Suburban 1500
Confirmed Service Customer
5/9/2025
Great service!
5/10/2025
Hi, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
MOUNT PLEASANT, NC
Caroline B|2008 Chevrolet Suburban
Confirmed Service Customer
5/10/2025
Staff very friendly, super clean waiting area!! Great experience!
5/11/2025
Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
CONCORD, NC
Eric F|2016 Chevrolet Corvette
Confirmed Service Customer
5/12/2025
Everything was great
5/13/2025
Short and sweet—just like a perfect visit! We’re thrilled to know everything was great during your time with us. You’re always welcome back for more of the same smooth sailing. Until then, happy travels!
CONCORD, NC
Bill H|2015 Chevrolet Corvette
Confirmed Service Customer
5/12/2025
Came in for an inspection, everyone was helpful and friendly.
5/13/2025
Thanks for coming in for your inspection! We’re glad our team made the experience friendly and helpful—that’s exactly how we want every customer to feel. Here’s to keeping your vehicle (and your day) running smoothly!
CONCORD, NC
Carolyn G|2025 Chevrolet Trax
Confirmed Sales Customer
5/13/2025
Gennene Bennett was my sales consultant. she was very thorough. Very caring and concerned that I understood all about the vehicle, and to call her if I had any questions.
GENNENE BENNETT
5/14/2025
Thank you for the wonderful feedback about Gennene! Her care, attention to detail, and dedication to making sure you fully understood your new vehicle really shine through. We’re so glad you felt supported every step of the way—here’s to driving with confidence and knowing we’re just a call away if you ever need us!
CHARLOTTE, NC
Matthew C|2024 Chevrolet Blazer
Confirmed Service Customer
5/19/2025
Please forgive me as cry while I'm writing this. These are tears of joy as I'm overcome with emotions of fulfillment and satisfaction from the service performance done by the Ben Mynatt Quick lube. One again they have displayed that they are true masters of the art of lubology . Showing such passion in their craft every time. My only wish is that I had more vehicles needing fluid exchanges. I'm counting down the miles until my next visit, as I long to have experience of this magnitude again. Until then.....
5/20/2025
Wow—what a beautifully heartfelt and hilarious tribute to our Quick Lube team! “Masters of the art of lubology” might be our favorite title yet. Your passion made our entire day. Until your next fluid exchange, we’ll be here... wrenches ready and spirits high!
CONCORD, NC
Charles R|2023 Chevrolet Equinox
Confirmed Service Customer
5/17/2025
Staff was great. The girl in the oil change dept. Was good
5/19/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Dawn H|2018 GMC Terrain
Confirmed Service Customer
5/21/2025
I was told it would cost one amount and it ended up being $600+ more Can't trust
5/22/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONCORD, NC
Cheryl R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/24/2025
Great
5/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HUNTERSVILLE, NC
Oliver G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/28/2025
We felt comfortable about asking any questions, never pressured to make a decision. Our salesman was knowledgeable, patient with us and very respectful.
ALBERTO AYALA ALVAREZ
5/29/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
STANFIELD, NC
Anthony B|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/29/2025
Tony Stewart was great
TONY STEWART
5/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CAMERON, NC
Sonja L|2025 Chevrolet Trax
Confirmed Service Customer
5/29/2025
My 15,000 mile maintenance went smoothly and as always Lauren has the best customer service for that day.
5/30/2025
Hi there, thank you for taking the time to leave a review for us at Ben Mynatt Chevrolet Cadillac. We're happy we could meet your expectations! We look forward to your next visit! Take care!
CONCORD, NC
Josie G|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
5/30/2025
Overall experience was great .. Kenneth was so great with everything .. so much patience and very attentive to our needs .. He went above and beyond to help us with getting my son truck fixed… Hats off to to Kenneth and the team for their excellent work and professionalism!!!
5/31/2025
Kenneth truly is a rockstar, and we’re so glad he made such a strong impression! Patience, attention, and follow-through are what set us apart—and we’re proud to have helped with your son’s truck. Here’s to service that always goes the extra mile!
HEMINGWAY, SC
Beverly C|2021 Buick Encore GX
Confirmed Service Customer
6/10/2025
I did not have my car serviced on 6-6-25. I did have my oil changed on 5-26-25. I was told my car had a recall on it but I had to make an appointment to have it fixed. I called to make the appointment and I was notified I didn't have a recall on my car. I even had a youngman from Ben Mynatt leave a message stating he had my car and then said nevermind,you've already picked it up. I'm not sure what is going on but could someone explain this to me?
6/11/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CONCORD, NC
Sandra S|2023 Chevrolet Malibu
Confirmed Service Customer
6/12/2025
It’s a long story
6/13/2025
Hi, your feedback and high star rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Ben Mynatt Chevrolet Cadillac
LOCUST, NC
Joshua P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/16/2025
Great experience
JERRY SUMMERS
6/17/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CONCORD, NC
Robin S|2024 Chevrolet Blazer
Confirmed Service Customer
6/16/2025
Great personalities, very fast service..
6/17/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
KANNAPOLIS, NC
Dennis R|2022 Chevrolet Colorado
Confirmed Service Customer
6/18/2025
Every one is so nice.
6/19/2025
Nice people make all the difference! Thanks for appreciating our team’s warmth and kindness. We’re here to make every visit a positive one.
LAKE WYLIE, SC
Billy T|2020 Chevrolet Trax
Confirmed Service Customer
6/18/2025
Was awesome
6/19/2025
We love a review that gets straight to the point—thank you! We’re thrilled your experience was awesome. Looking forward to making your next visit just as memorable (or even more so)!
CONCORD, NC
John B|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
6/18/2025
Easy scheduling and great customer service.
6/19/2025
Easy scheduling paired with great customer service is a combo we’re proud to offer. Thanks for recognizing our team’s effort to make your visit effortless. We’ll be here whenever you need us next!
CONCORD, NC
Alison P|2025 Chevrolet Trax
Confirmed Sales Customer
6/18/2025
I had a great experience and all of my questions and concerns were answered
GENNENE BENNETT
6/19/2025
Great experiences come from clear answers and peace of mind—thank you for sharing! We’re glad we could address all your questions and concerns to your satisfaction. Looking forward to assisting you again!
CONCORD, NC
Nora L|2024 Buick Enclave
Confirmed Service Customer
6/18/2025
When I have an issue I phone your service department and am immediately satisfied with the service needed. It means so much to me at this point in my life (senior) to have a company I know will be there for me when I need them. Thank you so much.
6/19/2025
Your trust means the world to us, especially knowing how important reliable service is at this stage in your life. We’re honored to be the company you can count on, and we’ll always be here when you need us. Thank you for being part of our family!
CONCORD, NC
Stacy S|2025 Chevrolet Equinox
Confirmed Sales Customer
6/23/2025
Bryan was very helpful. Enjoying our new purchase!
BRYAN SCHMELTZER
6/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
OAKBORO, NC
Robert L|2025 Chevrolet Trax
Confirmed Sales Customer
5/21/2025
It was good. Took a while but good.
ETHAN KUEHL
5/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Christopher A|2024 Chevrolet Colorado
Confirmed Service Customer
6/2/2025
Always friendly & professional
6/3/2025
Thanks for the kind words! Being friendly and professional is what we strive for every single day. We’re glad it came through clearly in your experience—come by anytime, we’re always happy to help!
CONCORD, NC
Frank D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/15/2025
Great service and personal were very knowledgeable
6/16/2025
Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
SALISBURY, NC
Melissa R|2025 Chevrolet Equinox
Confirmed Service Customer
6/17/2025
Everyone is friendly and helpful...
6/18/2025
Hi, thank you for taking the time to leave a review for us at Ben Mynatt Chevrolet Cadillac! We're looking forward to your next visit!
ALBEMARLE, NC
James W|2016 Chevrolet Corvette
Confirmed Service Customer
6/26/2025
This time was great. Ask the guys were very informative and helpful. However, I am very upset about the last time I was in there. They were looking at what type of oil I got last time and I was informed that I was given some oil additive that cost like $20. I was charged this without them asking. It was very shady on the part of the guy that did it. I don't know who it was that did it, but I'm not happy about it. I'm not sure if I will return because of it.
6/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONCORD, NC
James D|2025 Chevrolet Equinox
Confirmed Service Customer
6/27/2025
Missed a day and a half of work and a day of class due to not having a car. It was brought to my attention that there were no loaner cars available but i thought that the dealership was still supposed to give a car if they keep your car overnight?
6/28/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONCORD, NC
Brian H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/1/2025
Very convenient, fast, and accurate. I was helped by Lauren who was also able to discuss future services and how best to schedule them. She answered all of my questions and got me in and out in about 30 mins with cars ahead of me. This is my go to for oil changes from now on and look forward to scheduling the other maintenance.
7/2/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ben Mynatt Chevrolet Cadillac!
KANAPOLIS, NC
Dan M|2023 Chevrolet Tahoe
Confirmed Service Customer
6/24/2025
In and out in no time
6/25/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HARRISBURG, NC
Cedric M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2025
After my truck being in a wreck, Ben Mynatt body shop repaired it, they were calling me to tell me about the progress almost every day They did a wonderful job Highly recommended to take your vehicle there for any services for that matter
6/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HUNTERSVILLE, NC
Earl L|2017 Chevrolet Camaro
Confirmed Service Customer
6/29/2025
Hi Thanks to Kim and Lisa for there Love and kindness. It was a great Experience
6/30/2025
We're pleased to know we have been able to exceed your expectations and really help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONCORD, NC
Donna A|2025 Chevrolet Traverse
Confirmed Sales Customer
6/30/2025
Ethan was excellent
ETHAN KUEHL
7/1/2025
Thank you for your kind review about our staff! We sincerely value your business and look forward to your next visit. Take care!
KANNAPOLIS, NC
Theresa L|2021 Chevrolet Blazer
Confirmed Service Customer
6/30/2025
Quick friendly service
7/1/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Ben Mynatt Chevrolet Cadillac and we hope to see you again soon!
CONCORD, NC
James A|2017 Chevrolet Suburban
Confirmed Service Customer
7/3/2025
Always fast and friendly service
7/4/2025
Thank you for the kind feedback! Fast and friendly is our motto, and we’re so happy it shines through. Here’s to keeping things quick, warm, and worry-free every time!
CONCORD, NC
Michael P|2025 Chevrolet Colorado
Confirmed Sales Customer
7/5/2025
Great service
KENNETH MANN
7/6/2025
Thank you! It’s great to know you had a great service experience—it’s exactly what we strive to deliver every day. See you next time for another round of dependable care!
LOCUST, NC
Gary S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/8/2025
Always get very friendly professional service at Ben Mynatt Chevy. Quick in and out service. Would highly recommend going to Ben Mynatt Quick Lube !!
7/10/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONCORD, NC
Jerry B|2023 Chevrolet Equinox
Confirmed Service Customer
7/9/2025
Friendly services
7/10/2025
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CONCORD, NC
Jacquelyn T|2012 Chevrolet Impala
Confirmed Service Customer
7/1/2025
I am so thankful the parts department had the actuator for my car, in-stock. The old actuator had gone bad and was making a horrible knocking sound. Very embarrassing. Lori, in service, got me in quickly and George the tech, replaced it lickity-split, and I didn't have an appointment. They were able to work me in right away. Thank goodness.
7/2/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CONCORD, NC
Terry L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2025
Linda hunter is a very personable advisor. Earl is a golden treasure as a shuttle driver and would be a great ambassador to any company. Prices too high, should be a senior discount! Or AARP as we are on fixed budget and it’s a shame when you have to spend your whole monthly budget in one day. Drink cooler in waiting room is always lukewarm, at least you could get a cooler that actually makes drinks cold. I could go one but that’s enough
7/3/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CONCORD, NC
Joseph L|2022 Chevrolet Tahoe
Confirmed Service Customer
7/3/2025
Went in for a oil change, everything went well as ot should be
7/4/2025
Glad to hear your oil change went smoothly—that’s exactly how it should be! Thanks for keeping up with your vehicle’s care and choosing us to help. Here’s to quick service and long-lasting peace of mind!
MONROE, NC
Roxie C|2025 Chevrolet Trax
Confirmed Sales Customer
7/4/2025
Awesome
JERRY SUMMERS
7/6/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
MOUNT PLEASANT, NC
Michael H|2023 Chevrolet Tahoe
Confirmed Service Customer
7/10/2025
I purchased an oil change program when I bought my vehicle new at Ben Mynatt and have always had my oil changes done at their quick lube. This time, AFTER my oil was changed, I was told my vehicle was 60 miles outside the plan — so they charged me $143 on the spot. If they had told me upfront, it would have been fine, but instead they waited until the work was done. The good news is I’ll never have to go back there again. Very disappointed in how this was handled.
7/11/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONCORD, NC
Stacy S|2025 Chevrolet Equinox
Confirmed Sales Customer
7/16/2025
Super friendly and knowledgable staff.
GENNENE BENNETT
7/17/2025
Our team will love hearing this! Knowledge and kindness go hand-in-hand around here—thanks for noticing!
OAKBORO, NC
Steve H|2014 Chevrolet 2500 Express
Confirmed Service Customer
7/14/2025
Great service, Chris is awesome!
7/15/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
HARRISBURG, NC
Joe G|2025 Chevrolet Trax
Confirmed Sales Customer
7/16/2025
Klara very professional and not pushy at all
KLARA FERMIN
7/17/2025
Klara’s caring and pressure-free approach is something we truly value—glad it made your visit feel just right!
SALISBURY, NC
Lynda N|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/22/2025
I was greeted immediately upon my arrival. My car was taken care of in a timely manner. I was very pleased with the service.
7/23/2025
We’re glad to hear your visit started off right and finished strong! Prompt greetings and timely service are our way of showing that every moment of your time matters. When things click from arrival to departure, we know we’ve made your day a little smoother.
CONCORD, NC
Mikell F|2024 Chevrolet Suburban 1500
Confirmed Service Customer
7/23/2025
quick thanks
7/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HUNTERSVILLE, NC
Michael C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
7/25/2025
Failed to reset oil change reminder.
7/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HARRISBURG, NC
Tim E|2018 Chevrolet Traverse
Confirmed Service Customer
7/26/2025
The service to my vehicle was sufficient, however the experience as a customer and as a human being was poor. The customer service representative who was there when I dropped the vehicle off was not very friendly. However, the rep that finally waited on me when I picked the vehicle up was much more accommodating. While I was waiting the young lady that brings the cars to the customers called 911. The Concord police department showed up and realized that there was no incident to address. Just a tall black man wearing a medical mask due to his immune system being vulnerable as a result of cancer, waiting on a service representative so he could pay for his vehicle. That man was me. If this was what it appeared to be, I do not plan to come back to your dealership for service, nor do I plan to buy GM vehicles in the future. I pray that this issue is investigated and addressed for future customers like me.
7/30/2025
Our team has acknowledged this review.
CONCORD, NC
Charles H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/26/2025
Chris at service was great working with kept me informed it was very helpful.
7/27/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LEXINGTON, NC
James H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
Very prompt, very courteous, very professional. kept me informed during service and summarized everything done after completion. I could not have been more satisfied. enjoyed working with Service Attendant Kenneth Butler.
7/31/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MOUNT PLEASANT, NC
David R|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/31/2025
Conducted a trade in for a new vehicle. Customer service and sale personnel were great.
JOSHUA SCHIEBER
8/1/2025
We’re delighted your trade-in experience was such a smooth one! A seamless transition into a new vehicle starts with great customer care—and we’re proud our team delivered just that.
MOUNT PLEASANT, NC
David R|2025 Chevrolet Equinox
Confirmed Sales Customer
8/1/2025
One of the best car shopping experiences I’ve had. Allie and Patrick that’s such a great job and getting me the best deal possible. Tito was quick and efficient and is a great asset to the Ben Mynatt team. Carlos and finance got me in and out and made sure. I understood everything on the contract before I signed them. My wife loves her new vehicle. I appreciate everyone’s effort there at the dealership.
RADOMIR PEDROSO
8/2/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
KANNAPOLIS, NC
Steven U|2025 Chevrolet Traverse
Confirmed Sales Customer
8/5/2025
Jerry Summers was our sales consultant and made this the best car buying experience we have ever had. He was very knowledgeable, helpful and low pressure. We went to 3 car dealerships after we spoke with Jerry and he was by far the reason we came back and purchased the car at Ben Mynatt!
JERRY SUMMERS
8/6/2025
Jerry sounds like the real MVP of your car buying journey! Knowledgeable, helpful, and low pressure is exactly how every experience should be. We’re thrilled he was the reason you chose Ben Mynatt Chevrolet Cadillac, and we look forward to many happy miles ahead for you.
CONCORD, NC
Scott M|2005 Chevrolet Avalanche
Confirmed Service Customer
8/10/2025
Fast and professional. Great experience
8/11/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
KANNAPOLIS, NC
Ron S|2024 Chevrolet Equinox
Confirmed Service Customer
8/11/2025
Kenny was excellent. Quick and professional
8/12/2025
Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
HUNTERSVILLE, NC
Angela S|2025 Chevrolet Trax
Confirmed Service Customer
8/11/2025
I think their service department staff is very rude
8/12/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
CHINA GROVE, NC
William S|2024 Buick Enclave
Confirmed Service Customer
8/12/2025
Did exactly as I requested.
8/13/2025
We’re glad your service was done exactly as requested! Providing precise, attentive care is always our goal, and we look forward to serving you again—you’re always welcome here.
DAVIDSON, NC
Deborah T|2023 Chevrolet Equinox
Confirmed Service Customer
8/14/2025
Very happy with service
8/16/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Best wishes, Ben Mynatt Chevrolet Cadillac
CONCORD, NC
Cheryl B|2025 Chevrolet Blazer
Confirmed Service Customer
8/18/2025
replaced quickly and on to the next chore...
8/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HARRISBURG, NC
Bruce P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/19/2025
Julian did a great job working a deal for me to get out from being upside down and he was very knowledgeable about the vehicles. And an extra bonus was his service after the sale. He continued working hard to answer my questions even after I already left with the car.
JULIAN LONDON
8/21/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SALISBURY, NC
Robert B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/21/2025
The oil change was very quick by the we figured out how to use my points the service was complete. The manger helped me used my GM points. She helped me find the last four numbers for my account on my phone. Without her help it would not have happened as I did not think about points until I got there.
8/22/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
CONCORD, NC
Barry C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
8/25/2025
As normal buying a new car take too long. Sales lady was very helpful during sale. Only draw back is after the sale we noticed no floor mats were in the brand new SUV. Not sure why and haven't got a call back about them.
KLARA FERMIN
8/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MOUNT PLEASANT, NC
Thomas N|2025 Chevrolet Colorado
Confirmed Sales Customer
8/25/2025
Prompt assistance and very nice people. This was the fastest I've ever been in and out of a dealership. Gave me exactly what I wanted for my trade in on the first quote.
ETHAN KUEHL
8/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Brad H|2020 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
The staff was very professional and respectful. The work was done in a timely manner and I was very satisfied with the customer service and the work they completed.
8/27/2025
Hi, we are so happy to read such a great review about Ben Mynatt Chevrolet Cadillac! We sincerely thank you for the positive review, and look forward to seeing you again soon!
MT. PLEASANT, NC
David B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/18/2025
Great service and shuttle ride
7/19/2025
We appreciate the great feedback! It’s always our goal to not only provide top-notch service but also convenient extras like a reliable shuttle ride. When every part of your visit runs like clockwork, we know we’re doing it right.
CONCORD, NC
Kevin P|2024 Chevrolet Blazer EV
Confirmed Service Customer
7/21/2025
the quick service area made my safety inspection very quick and easy
7/22/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CHARLOTTE, NC
James J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/29/2025
Check in was quick and easy, service was completed in a very timely manner. Chris was clear on what was happening and concise on how long it would be. I cannot thank everyone enough for the way everything was handled.
7/31/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HUNTERSVILLE, NC
Michael B|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/29/2025
Was great working with Allie to strike a deal via text. She made it easy and was no-pressure at all. I assumed she was my salesperson. I arrived and vehicle was still in showroom and i was approached by a salesmen and i didnt understand why 1) the car was not ready for me; 2) i was being approached by a different person than the one i dealt with. I was concerned he was going to take the deal from Allie so i indicated i would like to meet with her. Was my misunderstanding in that Allie was not a salesmen. Jerry was a great salesmen to work with. He was nice, patient, knowledgeable, and very gracious as he helped me return my rental car 15 minutes away on a hot afternoon! I'd buy from him again as I thought he was terrific! No one in management from the dealership greeted me or thanked me for my business which i thought was odd.
JERRY SUMMERS
7/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FOREST, VA
John B|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/31/2025
Great Service
8/1/2025
We appreciate the compliment! Great service is our signature, and we’re always proud when it speaks for itself.
CONCORD, NC
Dennis D|2023 Chevrolet Camaro
Confirmed Service Customer
8/27/2025
They did it fast and correctly as always!
8/28/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
KANNAPOLIS, NC
Daryl B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/11/2025
Josh and Zac were great to work with. I appreciate the fact that the dealership was the only one I contacted that worked with me online to finalize the deal
JOSHUA SCHIEBER
9/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SALISBURY, NC
Scott M|2005 Chevrolet Avalanche
Confirmed Service Customer
9/12/2025
Check in and check out is great. Chris my service consultant was excellent.
9/13/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
KANNAPOLIS, NC
James M|2023 Chevrolet Malibu
Confirmed Service Customer
9/12/2025
I thought $411 dollars was an awful to replace a 10" piece of plastic tubing
9/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONCORD, NC
Brian L|2025 Chevrolet Traverse
Confirmed Sales Customer
9/13/2025
Very friendly
JULIAN LONDON
9/14/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MOUNT PLEASANT, NC
John R|2024 GMC Sierra 1500
Confirmed Service Customer
9/15/2025
Fast honest service department.
9/16/2025
Hi, we're happy you found our staff to be honest and fast during your experience here at Ben Mynatt Chevrolet Cadillac. We do hope we can be of assistance in the future. Take care!
HARRISBURG, NC
Alex H|2024 Chevrolet Traverse
Confirmed Service Customer
9/15/2025
I had an issue with my car putting up a break system alert and fluid on the ground at work so I called the dealership where I purchased it and they told me to have it towed to them to look at. I did, and paid $278 for towing. This was on Wednesday. I got a call Friday to come pick it up and it was ready. I was assured that GM Corporate would take care of the towing fees by the Chevy team at the dealership. When I went out to drive home, the same alert was still present on the console. So they had to pull it back in and I was told a sensor was bad or broken or it was an update and it wouldn’t be fixed that day, mind you this was the reason it was bro if it in. So I will have to take it in again this week sometime. I also spoke with GM corporate and they told me it goes against their policy to pay the tow fees since I had it towed and not GM. I really wish the original person at GM had told me to let them set up the towing so I didn’t get stuck with the fee of $278. I did exactly what I was told to do but I was told wrong. This seems like a procedure error on the GM team’s part and I would love to be reimbursed since I followed Gm’s instructions exactly.
9/16/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONCORD, NC
Rita B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
9/16/2025
Everyone was very professional and nice. Josh was able to answer all of our questions and help us find the right car at a good price. They worked with our unorthodox trade in and gave us a fair value.
JOSHUA SCHIEBER
9/17/2025
We appreciate your thoughtful review! Josh and the team were happy to help you find the right car at the right price while working with your unique trade-in. It’s experiences like these that make car buying enjoyable, and we look forward to helping you again in the future.
CONCORD, NC
Nora L|2024 Buick Enclave
Confirmed Service Customer
9/2/2025
As always, I was treated with respect on my arrival and through out my visit. The waiting area is very nice and has entities for all types of people. Nice area to exchange conversation with others. Now for the services....very thorough and in a timely manner. The personnel in your service department know exactly how to pinpoint the needs of the customer. I will always give them a thumbs up and a 5* rating when asked. Keep them, they are important to us! Thanks
9/3/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
CONCORD, NC
Christine B|2026 Chevrolet Equinox
Confirmed Sales Customer
9/9/2025
Jerry Summers was wonderful to talk to you, heard what I had to say and delivered on what I needed. He wasn’t pushy, he was just what I needed.
JERRY SUMMERS
9/10/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ben Mynatt Chevrolet Cadillac. We're looking forward to your next visit with us!
KANNAPOLIS, NC
Jacob G|2026 Chevrolet Equinox
Confirmed Sales Customer
9/11/2025
Josh was professional, kind and easy going. The whole experience was smooth and painless.
JOSHUA SCHIEBER
9/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ALBEMARLE, NC
Robert B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/12/2025
They had an issue with the bay for inspection at the quick lube. I did not have to wait because they took my truck into the regular repair bays and did my inspection quickly. The manger did not miss a beat. Very satisfied with the service.
9/13/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Ben Mynatt Chevrolet Cadillac and we hope to see you again soon!
CONCORD, NC
Vaudrey H|2025 Chevrolet Equinox
Confirmed Service Customer
9/12/2025
Everything was great and I was very satisfied
9/13/2025
Hi there, your satisfaction is our top priority. If you're ever in need of more help, please let us know!
CONCORD, NC
Brian W|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/14/2025
Great experience. They found the problem and had it fixed in a timely manner.
9/15/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CHINA GROVE, NC
James P|2013 Chevrolet Cruze
Confirmed Service Customer
9/18/2025
Fast service,fully satisfied
9/19/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
CHARLOTTE, NC
Tracy A|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/21/2025
Very friendly and not a long wait time
9/22/2025
We’re glad you enjoyed the friendliness of our team and the short wait time—it’s exactly what we aim to deliver. Wishing you a fantastic day, and may your future visits be just as smooth.
CONCORD, NC
Bobby S|2009 Chevrolet HHR
Confirmed Service Customer
9/19/2025
Showed up with no appointment to get a alignment. They got me in and got it done.
9/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
KANNAPOLIS, NC
Dora P|2026 Chevrolet Equinox
Confirmed Sales Customer
9/23/2025
The staff was extremely courteous, knowledgeable, and professional in working with us to meet our needs.
JERRY SUMMERS
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Brandon F|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/23/2025
Everything was great
MIKE JAROUSH
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEXINGTON, NC
Carolina B|2026 Chevrolet Traverse
Confirmed Sales Customer
9/23/2025
The entire experience was absolutely wonderful from start to finish. From the moment I reached out, I felt welcomed and supported. Our salesman, Julian London, was fantastic! He was knowledgeable, patient, and made the process so smooth. He even gave us helpful pointers on how to manage payments, which we truly appreciated. I also want to recognize Zach from finance, who was extremely helpful. He took the time to do some research and worked with us to get closer to the monthly payment we had budgeted for. His effort and dedication really made a difference in making this purchase possible for us.
JULIAN LONDON
9/24/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Barry C|2025 Chevrolet Trailblazer
Confirmed Service Customer
9/23/2025
Friendly and fast
9/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MOUNT PLEASANT, NC
Raymond A|2024 Chevrolet Colorado
Confirmed Service Customer
9/23/2025
Great service and very friendly staff
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Farsaci K|2025 Chevrolet Trax
Confirmed Service Customer
9/25/2025
Quick and easy!
9/26/2025
Hi, thank you for taking the time to leave a review for us at Ben Mynatt Chevrolet Cadillac! We're looking forward to your next visit!
LOCUST, NC
Mark A|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/27/2025
Awesome as always
9/28/2025
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
HARRISBURG, NC
Cheryl B|2025 Chevrolet Blazer
Confirmed Service Customer
9/29/2025
Chris always is great to work with
10/1/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HARRISBURG, NC
Frank W|2026 Chevrolet Equinox
Confirmed Sales Customer
9/23/2025
Excellent service . Very satisfied.
JULIAN LONDON
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CHARLOTTE, NC
Christopher M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/6/2025
Service advisor Chris was outstanding. He got my truck in Saturday and fixed that day. Could not be more pleased.
10/8/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONCORD, NC
Blaine F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/6/2025
Overall my experience was positive. Gennene did a great job and helped me decide which truck would be the best fit. This was my first purchase from Ben Mynatt and I'm very pleased with the process and outcome.
GENNENE BENNETT
10/8/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Leah S|2026 Chevrolet Traverse
Confirmed Sales Customer
10/7/2025
Everyone was nice and not frustrated that it was late and I was taking my time on the decision of a new vehicle!! Samantha was top notch at making sure it was what I wanted and had everything I needed!!
SAMANTHA FURR
10/8/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
LOCUST, NC
Paul C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
great oil change
10/9/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CONCORD, NC
Barbara A|2024 GMC Acadia
Confirmed Service Customer
10/8/2025
I had my vehicle in for service due to a defective master cylinder on a new 2024 GMC Arcadia. I was called and told that my vehicle had been rolled into another vehicle that was at the shop as well and damaged the rear bumper and hitch cover. these items were replaced. I drove home to find that I had some front damage as well. So the next day I returned after picking up the vehicle some days later. They were to order parts which came in last Thursday October 2 I wasn't notified to make an appointment until October 8. I waited to see just how long it would take for customer service to come to the forefront. This has been the worst experience that I have ever had with any GMC that I have owned. I have been a loyal GM owning since 1984. I have owned various vehicles in this time and this is the worst. I purchased a 2015 Arcadia from you new and have had great service with it but I'm wondering if this is a "lemon" and need to bee traded out of it? I will be speaking with Cindy on Monday with my concerns if she is available.
10/15/2025
Our team has acknowledged this review.
CONCORD, NC
Daniel W|2021 GMC Canyon
Confirmed Service Customer
10/14/2025
Very fast and so helpful with out extended warranty plan.
10/15/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MOORESVILLE, NC
Steven S|2025 Chevrolet Blazer
Confirmed Sales Customer
10/8/2025
Awesome
JULIAN LONDON
10/9/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CHINA GROVE, NC
Chantel R|2024 Buick Envista
Confirmed Service Customer
10/8/2025
Everything was good.
10/9/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CONCORD, NC
Tammy B|2020 Chevrolet Blazer
Confirmed Service Customer
10/17/2025
Quick and efficient!!! Very nice employees!
10/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Boyde R|2023 Chevrolet Tahoe
Confirmed Service Customer
10/17/2025
Very good experience. Will recommend to anyone !!
10/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Marlene M|2025 Chevrolet Trax
Confirmed Sales Customer
10/22/2025
Love my new Chevy Trax!
JULIAN LONDON
10/23/2025
Congratulations on your new Chevy Trax! We’re thrilled you love it and hope every drive brings a smile. We look forward to supporting you with service and care for years to come.
CONCORD, NC
David M|2023 GMC Terrain
Confirmed Service Customer
10/23/2025
Service was not completed as requested. I requested an oil change and tire rotation which includes getting my tires to the correct PSI. When I got home I happened to review my DIC stats and noticed all 4 of my tires were between 30 and 32 PSI. This is not correct. They should all be at 35 PSI. I had to take a day off work for this service. This is extremely disappointing that Ben Mynatt did not get my tire pressure to the correct level. Especially when this was part of the service that I paid $130+ for.
10/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CHARLOTTE, NC
Roy B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/26/2025
every thing was done in correct style
GENNENE BENNETT
10/27/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
KANNAPOLIS, NC
Kerry S|2026 Chevrolet Trax
Confirmed Sales Customer
10/28/2025
I it was very good the sales lady Benzene was very good she help set up everything on the car..she was so good..please tell her thank you
GENNENE BENNETT
10/29/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Ben Mynatt Chevrolet Cadillac! We sincerely value your business and look forward to your next visit. Take care!
ROCKWELL, NC
Torrian M|2025 Chevrolet Suburban
Confirmed Sales Customer
10/21/2025
Great experience from start to finish
GENNENE BENNETT
10/22/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
CONCORD, NC
Darryl W|2026 Chevrolet Colorado
Confirmed Sales Customer
10/25/2025
No hard sell. Julian was very accommodating and worked with us
JULIAN LONDON
10/26/2025
We’re happy to know Julian made your experience comfortable and pressure-free. Finding the right fit should always feel easy, and we’re glad he helped make that happen. We look forward to working with you again with the same honest, welcoming approach!
CHARLOTTE, NC
Granville W|2004 Chevrolet Avalanche
Confirmed Service Customer
10/27/2025
"The shop was operating at a brisk pace for a Saturday morning. Each service bay was at least two or more vehicles deep and the technicians were functioning like a well-oiled machine. Lauren smoothly migrated between personable customer service interface, manning a busy phone, and swiftly processing invoices. The excellent degree of professionalism I received definitely justified my decision to seek needed vehicle service on a weekend."
10/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CHARLOTTE, NC
Mark M|2005 Chevrolet Avalanche
Confirmed Service Customer
11/6/2025
Chris Mauldin took care of me and was very helpful in getting my vehicle serviced. Great experience through the whole process. The waiting area was very comfortable and had everything I needed. Service was done very quickly.
11/7/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONCORD, NC
Robert C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
The only problem I had was this is a company vehicle and one I asked if it was repaired no one could find it. The service rep put it under my personal name instead of my company.
11/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CHARLOTTE, NC
John C|2017 Buick LaCrosse
Confirmed Service Customer
11/9/2025
Love Ben Mynatt!
11/10/2025
Wow, feedback and a high star rating like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Ben Mynatt Chevrolet Cadillac
CHARLOTTE, NC
Larry P|2024 Chevrolet Traverse
Confirmed Service Customer
11/12/2025
Very good
11/12/2025
We appreciate your kind words! Knowing you had a very good experience motivates our team to keep delivering the best service possible. We look forward to your next visit!
CHARLOTTE, NC
Travis W|2020 Chevrolet Bolt EV
Confirmed Service Customer
10/28/2025
Service was great but when I got my car back there was hay all in the inside and outside of the car and not attempt was made to clean it up
10/29/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONCORD, NC
Louis N|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/29/2025
Great Service Kenneth is the man
10/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CHARLOTTE, NC
German K|2024 Chevrolet Suburban 1500
Confirmed Service Customer
10/29/2025
Fast service and didn’t have to wait long.
10/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Judith E|2022 Chevrolet Tahoe
Confirmed Service Customer
11/6/2025
I was greeted and made welcome. Wait time was minimal.
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HARRISBURG, NC
Danny W|2021 Chevrolet Tahoe
Confirmed Service Customer
11/15/2025
very courteous and professional
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Brian W|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
11/7/2025
Great experience. Truck was repaired in a timely manner. Thank you.
11/8/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CHINA GROVE, NC
Cheryl R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/7/2025
Good
11/8/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HUNTERSVILLE, NC
Kayla J|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/8/2025
Everyone was amazing and informative
11/9/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CONCORD, NC
John D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/12/2025
Bryan in internet sales was very responsive and Gennene was very knowledgeable, personable and very customer centric.
GENNENE BENNETT
11/13/2025
Thank you for your wonderful feedback! Bryan’s responsiveness and Gennene’s knowledge and customer-centric approach are exactly the qualities we love to share, and we look forward to seeing you again soon for another great experience.
PINEHURST, NC
Catharine M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/12/2025
Kudos to Patrick, Ken, and Zach! They all stayed super late to wrap up this deal that was weeks in the making. We take our time making a decision. They were with us the whole way. Our 5th purchase from Ben Mynatt companies; we will be back.
KENNETH MANN
11/13/2025
We’re delighted Patrick, Ken, and Zach could go the extra mile to make your experience smooth and stress-free! It’s an honor to have your loyalty across five purchases, and we’re excited to assist you again in the future. We look forward to seeing you again soon!
CONCORD, NC
Abdelmajid E|2021 Chevrolet Suburban
Confirmed Service Customer
11/13/2025
First time I have been there people were very nice and friendly the service was great and fast 👍.
11/14/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CHARLOTTE, NC
James S|2025 Chevrolet Equinox
Confirmed Sales Customer
11/13/2025
Smooth
GENNENE BENNETT
11/14/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CHARLOTTE, NC
Willie M|2022 Chevrolet Tahoe
Confirmed Service Customer
11/14/2025
Everyone was very nice and friendly, they profession,and cared.
11/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KANNAPOLIS, NC
Paul C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/16/2025
in and out. they solved the problem
11/17/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CONCORD, NC
Andrew H|2014 Chevrolet Malibu
Confirmed Service Customer
11/19/2025
Arrived at 9am for service and didn’t leave until 3:45pm. With no solution to my check engine light and the techs that worked on my car made more issues with my car that I now have to find another mechanic to fix it as you guys can not figure it out. Worst experience I have had with you guys.
11/21/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CONCORD, NC
William C|2023 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
The people were so polite and understanding. They operated in such a Professional and Sincere manner. No question was too small or too great. I thank each one for their thoughtfulness.
11/20/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CONCORD, NC
Kyle M|2016 Chevrolet Cruze
Confirmed Service Customer
11/20/2025
Not 100% sure that the original issue was fixed back in April. My car is leaking oil again this time stating coming from a different area. Just not 100% satisfied that the original issue was fixed earlier in the year. The service team always looks out for me, but I feel as if the issue should have been further looked at originally.
11/21/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONCORD, NC
Alexander V|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/12/2025
Great Truck, Great Service when I bought a Trail Boss Chevy and had a great experience. Julian was easy to work with—straightforward and honest. No pressure, just helpful and clear. I’d definitely recommend buying from him. The remainder of the team and financing and the front desk were great as well. I appreciate the experience.
JULIAN LONDON
11/13/2025
We’re delighted your Chevrolet Trail Boss experience was excellent! Julian and the entire team love making the buying process clear, honest, and pressure-free, and we look forward to welcoming you back whenever you’re ready for your next adventure.
CONCORD, NC
James K|2011 Chevrolet Silverado
Confirmed Service Customer
11/12/2025
Great service from ordering the recall part. To booking the service appointment to the service day. All very professional staff. Indeed impressive. I have found a new home for my Sons Silverado. Thank you so much
11/13/2025
Thank you for such a thoughtful review! From ordering your recall part to the final service day, we’re glad our team impressed you every step of the way. We’re honored to become your son's Chevrolet Silverado’s new home, and we look forward to seeing you again soon with the same professional care woven into every visit.
CHARLOTTE, NC
Matthew C|2024 Chevrolet Blazer
Confirmed Service Customer
11/13/2025
Please forgive me for this brief response as I am still in a fog of bliss and total contentment with the service, I received from the quick lube establishment. From the moment I arrived, I felt like I was place high up on a pedestal of worship and validation. Like a Roman God, high in the clouds looking down at man praising my existence and submitting to my every request. (In a deep Zeus-like voice) " HEAR ME GOOD PEOPLE OF BEN MYNATT. TODAY YOU WILL DRAIN THE TAINTED OILS FROM THY CHARIOT AND BISTOW UPON ME THE FRESH, BLACK GOLD FROM THE EARTH"....... Then I paid my bill and drove away.......
11/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Mary O|2025 Chevrolet Suburban
Confirmed Service Customer
11/14/2025
Customer rep was awesome So nice and pleasant. Great asset to your organization
11/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LINDEN, MI
Aron B|2020 Chevrolet Suburban
Confirmed Service Customer
11/19/2025
Great experience with manager on duty. Came for oil change and tire rotation. Talked me thru ordering new tires. Made an order mistake and took full responsibility and fixed mistake quickly. Was very professional the entire time. Then found a missing bolt in one of my calipers and took care of that. 5 Star service.
11/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Richard R|2025 Chevrolet Tahoe
Confirmed Service Customer
11/27/2025
The service on my car was done fast and well
11/28/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CHARLOTTE, NC
Henry N|2026 Chevrolet Equinox
Confirmed Sales Customer
11/21/2025
From the moment we pulled in the lot, my wife felt like she was ready to buy and Ben Mynatt Chevrolet was the place. Thanks to Julian London and the rest of the team for making everything easy from picking the vehicle, finance to driving home. All we could think is who needed a new car or who could we tell. Thanks again!
JULIAN LONDON
11/22/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Henry! We look forward to helping again in the future. Take care!
SALISBURY, NC
Tord E|2025 Chevrolet Equinox
Confirmed Service Customer
11/26/2025
Quick service and very friendly staff.
11/28/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Charles H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/2/2025
Brought truck in for transmission issues. Problem was diagnosed and repaired within a few hours. Service writers are very personable and helpful! I was concerned that with transmission issue that I would have to leave my truck for several days. Fortunately, the issue was not as severe as I had anticipated and was back on the road in no time.
12/3/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OAKBORO, NC
Maryann F|2016 GMC Canyon
Confirmed Service Customer
12/5/2025
Very EFFICIENT!
12/6/2025
We're glad everything was completed efficiently and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CONCORD, NC
Jake G|2026 Chevrolet Equinox
Confirmed Service Customer
12/6/2025
Fast, and friendly service
12/7/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Albemarle, NC
Robert W|2024 Chevrolet Suburban 1500
Confirmed Service Customer
12/8/2025
Had a 8:00 appointment for oil change and regular maintenance plus had an issue with the locks working. Dropped it off at 7:30 and asked for it to be ready by 11. Didn’t hear anything by 11 and chatted with customer services; they were to have service call. Still nothing by 2; wife called and left message, called a second time d/t no call back. I ended up calling and they stated my service was delayed because they had walk ins!! This doesn’t seem right. I had an appointment and weather I was present or not my work should have been completed by my requested time; 3 hours from appointment time.
12/9/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CONCORD, NC
Daniel T|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
11/27/2025
My truck was fineshed 2 days quicker then i was told and so far it looks like they took care of the problem. Very happy
11/28/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CONCORD, NC
Eric P|2026 Chevrolet Equinox
Confirmed Sales Customer
12/1/2025
Jerry was very helpful and did a good job explaining how the different systems worked. Easy to talk with without high pressure. Would go again.
JERRY SUMMERS
12/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
KANNAPOLIS, NC
Kyle D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/2/2025
Repaired in a timely manner and provided a loaner so I wouldn’t be stranded over the holiday weekend
12/3/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONCORD, NC
Steven W|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/2/2025
Fixed my engine lifters.
12/3/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CONCORD, NC
Sean L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/5/2025
Took my truck in for transmission issues and they got it fixed right up. In and out in less than 2.5hrs. All under warranty. Highly recommend.
12/6/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WADESBORO, NC
Dawn J|2024 Chevrolet Colorado
Confirmed Sales Customer
12/5/2025
Everything went very good. I want to thank Gennene, Robert, Patrick, Zach, and Ethan for helping me. I want to thank everyone that helped if your name is not in this text.
GENNENE BENNETT
12/6/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
KANNAPOLIS, NC
Charles L|2026 Chevrolet Colorado
Confirmed Sales Customer
12/9/2025
Julian made this the easiest vehicle purchase we have ever done. Also everyone we met there was very friendly and helped us and each other.
JULIAN LONDON
12/10/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
OKEECHOBEE, FL
Kenneth L|2022 Chevrolet Trax
Confirmed Service Customer
12/10/2025
I recently went back to have my OnStar looked at because of a software problem that I was having and after informing them that it was still under warranty they fixed it.
12/11/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CHARLOTTE, NC
Robert R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/9/2025
The service I receive from this team is always excellent. Glad to see the same smiling faces every time I come in.
12/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SALISBURY, NC
John Z|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
12/9/2025
Very professional
JULIAN LONDON
12/10/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PARKTON, NC
Kearns E|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/10/2025
Quick and seamless service.
12/11/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MOORESVILLE, NC
Stephen S|2017 Chevrolet Malibu
Confirmed Service Customer
12/12/2025
Great service
12/13/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
KANNAPOLIS, NC
Richard H|2026 Chevrolet Equinox
Confirmed Sales Customer
12/16/2025
This dealership is amazing, I absolutely love buying from them, they take responsibility and ownership, of issues, and they always exceed expectations well beyond the minimum. Loyal customer for life.
JOSHUA SCHIEBER
12/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Keith C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/20/2025
Great overall experience!
12/21/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a great overall experience at Ben Mynatt Chevrolet Cadillac. We sincerely value your business and look forward to your next visit!
CONCORD, NC
Sarah S|2026 Chevrolet Equinox
Confirmed Service Customer
12/23/2025
It was a quick turn around when I dropped off for an oil change, tire rotation but I had asked for a car wash before leaving. Then while still in the parking lot I called to add on an inspection. Went to pick up the car and hour later oil change and tires were done. But no inspection or car wash. When I brought it to their attention they just said oh well just run it down there real quick. Granted yes I could have just done that but that’s not the point I specifically dropped the car off for a reason cause I had time restraints. So overall it was fast but only got half of what I needed done. I’ll be going elsewhere for the inspection today..
12/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MOUNT PLEASANT, NC
Stephanie P|2021 Chevrolet Tahoe
Confirmed Service Customer
12/11/2025
I had brought my vehicle to the dealership to have an oil change and transmission service. By the time I got home after the service, my vehicle was making a weird sound like something was spinning under the hood, but scraping the sides. I called the shop and was asked to bring it back the next day to have it looked at. I was charged $100 for a half-hour diagnostic to find out what was causing the problem that my vehicle wasn't having before I brought it to the shop. The service rep said that the shop could not duplicate the sound but believed that it came from my aftermarket wheels. We both agreed that that diagnosis was nonsense, given that the wheels are not a new addition to the vehicle and the sound that the vehicle is making occurs even when the vehicle is in park. Nonetheless, after leaving the diagnostic, the vehicle is no longer making the sound that I brought it in for. It cost me a $100 and 4 extra hours of my time. I'll think twice about bringing my vehicle back.
12/12/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
HARRISBURG, NC
Cedric M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/16/2025
As usual, wonderful service and customer service
12/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HUNTERSVILLE, NC
Cheryl B|2023 Buick Encore GX
Confirmed Service Customer
12/17/2025
great group of people. in and out quickly.Thanks
12/18/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HARRISBURG, NC
Franklin E|2021 Chevrolet Tahoe
Confirmed Service Customer
12/17/2025
Went as planned no issues.
12/18/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
KANNAPOLIS, NC
Mondie V|2025 Buick Encore GX
Confirmed Service Customer
12/18/2025
Guy was very rude and told me they don’t accept appointments after I made one through the app. His coworker then told me I Amy not be able to use my GM rewards without reason. I will never book this place for my services again
12/19/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Charlotte, NC
Donna A|2025 Chevrolet Traverse
Confirmed Service Customer
12/28/2025
First ever having a new vehicle, and was nervous on how the process went to make sure I do everything I need to do the warranty and life time power train warranty is always in good standings. The service tech explained everything and as long as i come back before the date or miles expire on the tag they put up everything is good. He was very courteous and professional.
12/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KANNAPOLIS, NC
Michael G|2025 GMC Sierra 1500
Confirmed Service Customer
12/25/2025
Very professional, very nice took very good care of me.
12/27/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MINT HILL, NC
Chad C|2016 Chevrolet Suburban
Confirmed Service Customer
1/1/2026
Very easy experience and friendly, knowledgeable Service Rep (Chris).
1/2/2026
Hi, thank you for the high star rating! Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Ben Mynatt Chevrolet Cadillac and we hope to see you again.
CONCORD, NC
Todd H|2026 Chevrolet Equinox
Confirmed Sales Customer
1/3/2026
Jerry was very pleasant to deal with. We got a great deal. Not Jerry’s fault, but overall it would be nice if the process would not take 4 hours. But compared to experiences at other dealerships this was good. Second car we’ve bought here and will be returning.
JERRY SUMMERS
1/4/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CONCORD, NC
Fredrick E|2015 Chevrolet Tahoe
Confirmed Service Customer
1/6/2026
Very good service
1/7/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Ben Mynatt Chevrolet Cadillac
KANNAPOLIS, NC
James E|2021 GMC Acadia
Confirmed Service Customer
1/6/2026
very professional. Lori was very respectfull and kept me informed
1/7/2026
Hi, we are so pleased you enjoyed your visit to Ben Mynatt Chevrolet Cadillac! Thank you so much again for your feedback! We hope you have a great day!
CONCORD, NC
Calvain S|2015 Chevrolet Impala
Confirmed Service Customer
1/7/2026
Very timely.
1/8/2026
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ben Mynatt Chevrolet Cadillac and we hope to see you again soon! Until the next time we meet, take care!
CHARLOTTE, NC
Roberto P|2025 Chevrolet Colorado
Confirmed Service Customer
1/7/2026
No friendly at all
1/7/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONCORD, NC
Stephanie P|2021 Chevrolet Tahoe
Confirmed Service Customer
1/13/2026
I dropped off my car about an hour before my recall appointment, asked that it be finished by lunch. Chris called at 10am to tell me it was ready for pickup. Quick and easy.
1/14/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
HARRISBURG, NC
Michael D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/30/2025
I had a check engine light that came on my truck with only 67k miles on it. My engine had been properly maintained since I bought it new. Chris Mauldin did a great job handling the situation and getting my truck fixed.
12/31/2025
Thank you for sharing your experience with us. We’re glad Chris handled the situation with care and expertise, and that your truck was properly taken care of.
CONCORD, NC
Terry A|2025 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
Dealership personnel: Tony Stewart Reggie Jackson and Anna from the body shop all were customers focused and very easy to do business . Great team
1/1/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
HARRISBURG, NC
Paula P|2026 Chevrolet Equinox
Confirmed Service Customer
1/2/2026
Friendly and fast service
1/3/2026
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
FORT MILL, SC
Latham N|2026 Chevrolet Trax
Confirmed Sales Customer
1/6/2026
Julian London was incredible through the entire process, start to finish! He was very communicative and open, and he worked hard to get us the best deal possible on our 2026 Trax.
JULIAN LONDON
1/7/2026
Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Latham! We are always more than happy to assist you if anything else comes up. Take care!
GREENVILLE, SC
Michael C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
Great experience
1/8/2026
Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!
HARRISBURG, NC
William F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/9/2026
Fast and friendly service, gave me what I needed and no extra services for extra up charges
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
LOCUST, NC
Tavarz Y|2020 Chevrolet Equinox
Confirmed Service Customer
1/15/2026
The entire experience was amazing!
1/16/2026
Thank you for the wonderful and enthusiastic review. We’re glad your experience was amazing from start to finish. We appreciate your support and look forward to welcoming you back.
CONCORD, NC
Donald W|2018 GMC 1500 Sierra
Confirmed Service Customer
1/16/2026
Got a oil change at the express lane. Reggie was excellent professional and friendly.
1/17/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONCORD, NC
George N|2023 GMC Sierra 3500 HD
Confirmed Service Customer
1/20/2026
Was amazing. Did what I needed them today for a great price.
1/21/2026
We appreciate your amazing and upbeat feedback. Providing exactly what you need at a fair value is always our goal. Thanks for choosing us, and we look forward to your next visit.
HUNTERSVILLE, NC
Vivian P|2025 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
great dealership; been going there to either buy a car or service for over 40 years....always had a good experience....I have known the Mynatt family for all this time and love how they do business and are so community oriented...
1/21/2026
We’re truly grateful for your remarkable and loyal feedback over the years. The Ben Mynatt Chevrolet Cadillac family and our team value long-term relationships and community-focused service. Thank you for being part of our journey, and we look forward to many more visits with you.
ROCKWELL, NC
Dominique D|2026 Chevrolet Suburban
Confirmed Sales Customer
1/13/2026
Gennene was wonderful. She was very helpful and knowledgeable about the vehicle and made the purchasing process so easy.
GENNENE BENNETT
1/14/2026
Hi, we're happy you found our staff to be very helpful during your experience here at Ben Mynatt Chevrolet Cadillac! We sincerely value your business and look forward to your next visit. Take care!
DAVIDSON, NC
Brian D|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/13/2026
Stopped in with no appointment and Chris in service was extraordinary. He got me right in and out and resolved my problem.
1/14/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
HARRISBURG, NC
Brandon B|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
1/14/2026
GREAT
1/16/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CONCORD, NC
Jimmy S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/16/2026
Had a water leak from the roof and they never cleaned head liner. I told them when I dropped off to get a new one since it has 3 times with lines from the leak.
1/16/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
MOUNT PLEASANT, NC
Aregahegn M|2025 Chevrolet Suburban 1500
Confirmed Service Customer
1/18/2026
I had an amazing experience with this dealership, I want to say thank you everyone who helped me to get easily fixed with integrity and dedication. Thank you!
1/20/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CONCORD, NC